End-to-end payment experience driving adoption, revenue, and digital trust
Fragmented payment systems with limited payment options create disconnected user experiences that delay payments and reduce customer satisfaction. Our solution delivers a unified payment platform that streamlines the meter-to-cash process with omni-channel journeys supporting diverse payment methods. By enabling an integrated, end-to-end payment experience, utilities can accelerate collections, reduce risk, and enhance customer satisfaction.
Overview
Streamline end-to-end payment experiences and improve customer experiences
Unify payments through seamless, omni-channel journeys and flexible payment options to simplify billing and collections. By integrating an end-to-end payment experience, utilities gain real-time visibility, reduce operational friction, and improve cash flow. This enables faster payments, minimizes risk, and enhances customer satisfaction by delivering a consistent, convenient, and secure experience across all touchpoints.
Reduce delinquency and accelerate collections
Minimize delinquency by enabling flexible payment options, proactive reminders, and seamless omni-channel experiences that make it easier for customers to pay on time. With an integrated, end-to-end payment platform, utilities gain real-time visibility into payment behavior and can act quickly with targeted interventions. This drives higher on-time payments, reduces outstanding balances, and strengthens overall cash flow and financial stability.
Serve low-income segments with greater customer trust
Support tailored payment journeys across residential, commercial, landlord, builder, property manager, agency, and low-income segments—all within a single platform. Enable flexible workflows, personalized engagement, and role-based functionality to deliver consistent, segment-specific experiences at scale.
Details
Solution Type
Extensions and Add-ons
Industry
Oil, Gas, and Energy, Utilities, Telecommunications, Cross-Industry
Compatibility
Works with
Features
Deliver seamless omni-channel payment experiences across web, mobile, Interactive Voice Response, kiosk, and messaging channels. Pre-integrated with SAP S/4HANA, the solution enables real-time meter-to-cash payment posting, unified billing workflows, and complete customer visibility.
Accepts credit, debit, Automated Clearing House (ACH), e-check, digital wallets, pay-by-link, text-to-pay, and WhatsApp, across all channels. Offers tailored arrangements including prepay, postpaid, auto-pay, level-pay, payment extensions, installment plans, and low-income support programs.
Vertical AI automates payment workflows, trigger personalized behavioral nudges to improve on-time payments and predictability. Integrated with SAP S/4HANA, accounts are updated in real-time to deliver 360° views into risk, reconciliation, and settlement intelligence.
Plans and pricing
All plans include:
Price available upon request
Secure online PCI compliant end-to-end payment processing - multi-channel and multipayment options
Price upon request- Has prerequisite
See all pricing details Secure online PCI compliant end-to-end payment processing - multi-channel and multipayment options
Payment Processing
Secure online PCI compliant end-to-end payment processing - multi-channel and multipayment options
Price unavailable in this region- Has prerequisite
See all pricing details Secure online PCI compliant end-to-end payment processing - multi-channel and multipayment options
