Unify support across HRMS, ITSM, and more with agentic AI-powered autonomous agents
Eliminate employee tickets with intelligent agents across HR, IT, Finance, and beyond. Deliver seamless, single-window support through Slack, WhatsApp, or your custom app. Powered by an enterprise-trained LLM and 1,000+ integrations, this solution automates knowledge access, requests, and workflows—driving 70% guaranteed self-service.
Overview
Reduce Tickets and Turnaround time
It dynamically plans and executes cross-system actions for the best employee experience across functions for the enterprise clients using Knowledge and Action agents
Unified enterprise knowledge using Agentic AI
Deliver comprehensive, personalized, and precise enterprise search with Agentic RAG. By combining the intelligence of agentic AI with advanced retrieval-augmented generation, Leena AI ensures employees get accurate, context-aware answers from across your enterprise systems. This reduces time spent searching for information, boosts productivity, and enables faster decision-making—without compromising on security or relevance.
Set complex tasks in motion with simple prompts
It assesses any employee request, breaks complex tasks into sub-tasks & executes them across 1000+ enterprise applications, helping reduce tickets and TAT
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Retail, Oil, Gas, and Energy, Insurance, Life Sciences
Compatibility
Works with
Features
ChatGPT like assistant for enterprise knowledge
Instantly digests information from any knowledge medium (documents, webpages, etc) hosted on any knowledge system, and creates usable snippets that can be used to auto-resolve employee queries in real-time.
Deepen financial trend understanding
Derive helpful insights from your financial data, identify areas of improvement, facilitate better cross-app collaboration, and automatically enforce compliance measures. Integrates with SAP and non-SAP financial enterprise systems.
Automate procurement processes
It automates purchase order generation, manages live inventory, sends low stock alerts, and creates a more seamless procurement process. It integrates with major SAP & non-SAP procurement systems to deliver a unified experience.
Plans and pricing
All plans include:
Enterprise Assistant Price Upon Request
Case and Incident Management with custom workflows
Includes 1000 Users Price upon requestCase and Incident Management with custom workflows
Includes 1000 Users Enterprise Assistant
Knowledge Management & Query Automation
Includes 1000 Users Price unavailable in this region- Minimum contract 2 years
Knowledge Management & Query Automation
Includes 1000 Users
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Resource Planning |
| Industry | Cross-Industry, Retail, Oil, Gas, and Energy, Insurance, Life Sciences |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
In action with SAP & Enterprise systems
Understanding WorkLM, proprietary Large Language Model
Explore the Groundbreaking Shift in Enterprise P2P (Procure to Pay) Through Generative AI
Financial Insights in action
Publisher
Leena AI, Inc
Generative AI solution for enterprises, featuring an advanced virtual assistant driven by the proprietary Large Language Model, WorkLM. This powerful combination accelerates employee experience and enhances productivity. Leveraging the capabilities of generative AI, it streamlines operations, reducing tickets and facilitating real-time actions to bolster efficiency. The comprehensive suite of solutions spans HR, IT, Sales, Finance, and more, ensuring a user-centric front-end experience for enterprise-wide delivery. Compatible with 1000+ platforms, including SAP SuccessFactors, SAP ERP, Oracle, and Workday, Leena AI has successfully collaborated with over 500+ customers, including industry leaders like Nestle, Puma, Coca-Cola, and Sony. Established in 2018, Leena AI supports 100+ languages globally, serving millions of daily transactions.
