Seamless SAP S/4HANA connection to the BSI Customer Suite for holistic customer management
The app ensures a smooth connection between SAP S/4HANA and the BSI Customer Suite, including all relevant business partner and order data. This guarantees fast implementation of the BSI Customer Suite, which provides service, sales and marketing functionalities for holistic customer management by offering e.g. 360-degree customer views, automated processes and trigger-based marketing including AI.
Overview
Ensure an easy integration between SAP S/4HANA and BSI Customer Suite
The app ensures the connection between SAP S/4HANA and BSI Customer Suite to support service, sales and marketing for holistic customer management. Benefit from the experience of DSC and save costs and time in your integration-project.
Providing specific utility content for your processes
The Connector supports to simplify your SAP S/4HANA-transition using standard services and interfaces. This leads to optimized connections and maximum utilities process integration capabilities.
Customize the comfortable frontend via no- and low-code
Thanks to a standardized industry cloud solution, industry-specific process and industry-relevant connectors, you can expect early wins – meaning visible, scalable outcomes from the outset. Start light, then grow with us, at your pace, to your profit.
Details
Solution type
Extensions and Add-ons
Industry
Utilities
Compatibility
Works with
Features
Profit from a fast time to market, using out-of-the-box standard connectors
The connector ensures to support service, sales and marketing for holistic customer management. Benefit from the integration and utilities experience and save costs and time in your integration-project and simplify your SAP S/4HANA-transition.
Achieve a holistic customer management and optimize your customer relationship
Analyze your customer data in real time and use it in all energy-specific business processes. All meter and customer information provided by the connector-app, is mapped centrally, creating a comprehensive 360-degree customer view.
Use process designer for intelligent service, sales and marketing automation
With the intuitive BSI no code and low code visual process designer, your team can easily create and manage workflows without extensive programming knowledge, including SLAs, letter-designs, etc. This makes it easy to map your service, sales, and marketing processes.
Plans and pricing
Utilities Connector-App for Customer Suite "Quick Start Edition"
On-Premise Installation or Cloud - SAP BTP (technical installation guide provided)
Access to utilities-content in your SAP S/4HANA-System and BSI Customer Suite for the following objects: Business partner, Contract account overview, PoD, Payment history, Meter reading
- Minimum contract 3 years
On-Premise Installation or Cloud - SAP BTP (technical installation guide provided)
Access to utilities-content in your SAP S/4HANA-System and BSI Customer Suite for the following objects: Business partner, Contract account overview, PoD, Payment history, Meter reading
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Resource Planning |
| Industry | Utilities |
| Works with |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). |
| Operations |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Solution Apps Portfolio - Connector for SAP S/4HANA [APP4UTILITIES]
Product Flyer - Customer Suite | Connector for SAP S/4HANA [APP4UTILITIES]
Visualization - Solution Demo
Publisher
DSC Unternehmensberatung
In addition to our long-standing SAP Service Gold partnership, we are now also an SAP Build partner. As an SAP IT service provider, we have been supporting energy suppliers in the DACH region with extensive consulting and services as well as our own solutions for more than 30 years SAP for Utilities, SAP S/4HANA, Customer Experience (SAP CX) and SAP Customer Relationship Management, through the newly sealed SAP Partner Edge Build partnership, we will focus our own developments even more strongly on cloud-based and intelligent solutions in the future to help our customers to provide the best possible support on the path to becoming a digital company with agile and scalable solutions. By combining the two SAP partnerships, we are in even closer direct contact with SAP SE and have access to the latest developments and innovations in the area of strategy as well as the solutions SAP Industry Cloud and the SAP BTP Technology Platform
