Create custom AI tools for business users grounded in SAP data.
As an administrator, you can use the AI Tools Builder to validate prompts that are grounded in SAP Customer Experience data and create custom AI tools that are best suited for your business needs.
Overview
CRM Data-Grounded AI
Ground your AI tools with CRM data via merge fields to meet your complex business needs
Trusted Custom AI Development
Develop custom AI tools using SAP’s trust layer, obfuscating PII, ensuring zero data retention by LLMs, and preventing bias
Universal Custom AI Access
Access your custom AI tools from anywhere through SAP CX AI Toolkit extension
Details
Solution type
AI Feature
Plans and pricing
Choose a base plan
SAP CX AI Toolkit, Custom AI Tool Builder
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
- Contract duration available upon request
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Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
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This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
