SAP Configure Price Quote (CPQ) allows customers to configure, price, quote, propose, and sell product offerings. The SAP CPQ application can be used as a product and service catalogue with search and selection capabilities as well as for guided selling, proposal generation, and multi-level channel management tasks associated with sales configurators. The sales quote software is designed to help sales professionals understand customer needs, narrow down the product list, collaborate to propose the right products and services, and deliver an accurate quotation to the customer. The software helps to make sure users can search for the right product and compare against other similar products using product and pricing information in one place.

The SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAP’s service organization systems, processes, and controls.  These reports are intended to meet the needs of a broad range of users that need detailed information and assurance about the controls at a service organization relevant to security, availability, and processing integrity of the systems that are used to process users’ data and the confidentiality and privacy of the information processed by these systems.  Additionally, they can play an important role in the oversight of the organization, vendor management programs, and regulatory oversight.  SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.

SAP CPQ has regularly prepared SOC 2 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period 1. April 2022 to 31. March 2023, the locations Ashburn (Virginia), Chicago (Illinois), Frankfurt (Germany), and Singapore (Singapore), and the trust principles Security, Availability, and Confidentiality.

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.