AUTONOMOUS CX
Merchandising Assistant
Evaluate and optimize product content at scale to improve discovery and expose unmet demand across your assortment.
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Overview
The Merchandising Assistant helps commerce merchandisers continuously evaluate and optimize product content used across agentic search, SEO, and storefronts at scale. By analyzing catalog structure and customer search behavior, it surfaces content issues, category misalignment , and unmet demand to improve discovery, identify new product or variant opportunities, and increase conversion.
Tasks this assistant can help with:
- Evaluating and scoring catalog wide product content
- Optimizing descriptions, attributes, and metadata in bulk
- Detecting discovery and ranking gaps across channels
- Analyzing search behavior to surface unmet product demand
- Identifying miscategorized or poorly positioned products
Example use cases for this assistant:
- Product discovery optimization across search and browsing experiences
- New product and variant opportunity identification
- Catalog structure and content alignment with customer intent
- Merchandising operations scalability across large and complex assortments
- Lost demand reduction from content gaps or misclassification
Benefits
Built for modern search experiences
Surface products wherever shoppers browse by structuring and enriching content to perform across agentic search, SEO, and storefronts.
Continuous optimization at scale
Evaluate and improve product content across the catalog, keeping discovery and conversion optimized as conditions change.
Demand-driven merchandising decisions
Track and analyze search behavior to reveal unmet demand and assortment gaps, guiding smarter product and variant decisions.
Agents used by this assistant
Use the Merchandising Assistant to orchestrate specialized AI agents, including Joule Agents that apply SAP’s process expertise or custom agents you create.
Commerce Product Content Scoring Agent
Evaluates product data quality and readiness—scoring products, attributes, and catalogs against target schemas to identify gaps and guide AI-assisted enrichment.
Commerce Product Content Optimization Agent
Evaluates and optimizes catalog wide product content quality, structure, and attributes for your storefront.
Product Demand Identification Agent
Analyzes search behavior to uncover unmet demand, assortment gaps, and product misalignment.
Product Evaluation Agent
Evaluate supplier feeds for new products to be introduced into the business based on reasoning criteria.
Product Attribute Enrichment Agent
Extracts, infers, and validates data from external sources to accurately enhance product information.
Taxonomy Classification Agent
Correctly places products in the taxonomy/hierarchy using information in the product record master.
Assortment Agent
Analyzes article attributes, demand signals, and substitutions to determine the optimal initial store placement for new products.
Explore more commerce assistants
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Shopping Assistant
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Order Management Assistant
Transform order management into a scalable foundation across the full order lifecycle.
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Move your commerce strategy forward
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Explore Autonomous CX
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