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Hotel Chain Operations and Front-Office Management Solutions

Control costs and satisfy guests by streamlining hotel operations

Integrate operations functionality into the management of your hotel chain and its members with hotel chain operations and front-office management solutions from SAP partner Indra. These full-spectrum offerings make the most of SAP technology and help your business go global with a modular, flexible, cloud-ready infrastructure that stretches and runs with you. As a result, you can reduce costs by maximizing efficiencies while providing every guest a seamless, satisfying experience.

Learn more about our hotel chain operations and front-office management solutions

Solution Capabilities

Explore the capabilities of SAP software for hotel chain operations and front-office management:

Central Reservation System and Connectivity (Indra)

Deliver high-quality guest services through centralized reservations

Manage prices and inventory with the comprehensive functionality of central reservation system solutions from SAP partner Indra. With the software, you can:

  • Market and book rooms, meetings, assets, leisure activities, and services quickly – as well as packages that combine any of these options
  • Support push, pull, online, and offline integrations with third parties
  • Run operations seamlessly while driving revenue by offering the best-possible guest experience
Property Management System (Indra)

Satisfy guests and save costs in property management

Manage all hospitality functions by using modular and holistic solutions for property management from SAP partner Indra. With the software, you can:

  • Handle reservations and manage bookings, coordinate check-ins, track housekeeping performance, and process check-outs for individuals and groups
  • Simplify your infrastructure and reduce operating expenses
  • Build a stable base of loyal guests by providing an optimal guest experience
Events – Sales and Catering (Indra)

Negotiate the best event contracts and show the best profit margins

Negotiate and execute your events by using modular, configurable, and holistic solutions for event sales and catering from SAP partner Indra. With the software, you can:

  • Oversee front-end sales and marketing functions as well as the processes that make everything run smoothly in the kitchen and event staging area
  • Simplify the number of hospitality solutions in your infrastructure
  • Streamline operations to lead the market with satisfying guest experiences
Spa Management (Indra)

Please guests with smooth operations for booking and treatment

Manage your physical property and wellness services with integrated, modular solutions for spa management from SAP partner Indra. With the software, you can:

  • Simplify booking and manage delivery resources such as rooms, specialists, and treatments quickly and efficiently
  • Save money and time by streamlining operations
  • Provide your guests with optimal experiences to strengthen their loyalty
Time Sharing Management (Indra)

Optimize your time-sharing management operations

Suit a wide range of time-sharing business models by taking advantage of flexible, configurable solutions for time sharing management from SAP partner Indra. With the software, you can:

  • Handle high occupancy and provide high-quality service – no matter how your operations are structured
  • Maintain a healthy bottom line
  • Deliver outstanding services that keep members loyal
Housekeeping and Incidents Management (Indra)

Streamline housekeeping to deliver faster customer service

Manage hotel chain operations holistically with modular solutions for housekeeping and incidents management from SAP partner Indra. With the software, you can:

  • Manage housekeeping chores and monitor performance to resolve incidents before they escalate
  • Satisfy even the most-demanding guests, while protecting profit margins, by connecting housekeeping processing directly with analytics and financial processes
Resort Procurement Operations (Indra)

Reduce costs in resort procurement

Streamline procurement and maximize productivity with integrated solutions for resort procurement operations from SAP partner Indra. With the software, you can:

  • Select the best source for materials and services with centrally stored supplier details and performance analytics
  • Move seamlessly from procurement through receipt of goods to account settlement
  • Save on overhead while delivering the best-possible customer service to increase satisfaction levels and improve the bottom line
Restaurant and Kitchen Management (Indra)

Enhance restaurant services and delight every customer

Integrate reservations with the coordination of kitchen operations by using holistic, module solutions for restaurant and kitchen management from SAP partner Indra. With the software, you can:

  • Integrate all guest-facing operations based on a single cohesive view
  • Deliver the best-possible service throughout each customer’s engagement with your establishment
Point-of-Sale Restaurant (Indra)

Tailor your own point-of-sale restaurant solution

Help ensure guest satisfaction with modular and configurable point-of-sale restaurant solutions from SAP partner Indus. With the software, you can:

  • Integrate kitchen management with menu preparation
  • Consolidate the number of solutions operating on site with a seamless, uniform solution for managing all guest-facing needs holistically
  • Raise the level of repeat business and increase profitability
Leisure Activity Management (Indra)

Market, sell, and deliver winning leisure activities

Manage planning, packaging, and delivery of leisure activities with integrated solutions for leisure activity management from SAP partner Indra. With the software, you can:

  • Meet all hospitality requirements by transmitting guest-history data from a central
  • Gain a single, holistic view of each guest to meet their needs
  • Offer the best-possible services to stay ahead of your competitors
  • Maintain flexibility by adding relevant modules as your business diversifies

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Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 


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