Deliver a personalized shopping experience and rapid checkout for each customer
Increase agility, reduce total cost of ownership, and create a superior shopping experience with SAP software for point of sale. Quickly adopt new sales processes, adjust pricing and inventory, and optimize customer service using mobile apps. Automate daily sales transactions and help sales associates engage effectively with customers. Quickly implement new business processes, payment options, discount schemes, promotions, and complex deal pricing. Connect stores to other sales channels.
Find out how, to better utilize Big Data from sales transactions in real time, HR GROUP deployed the SAP POS Data Management and SAP Loss Prevention Analytics for Retail applications together with the SAP HANA platform. Now HR GROUP can better predict demand and detect fraud, protecting the top and the bottom line in style.
Improve interactions with your customers – and turn the point of decision into the point of sale
Provide your customers with personal and immediate service by giving store personnel access to customer data, offers, and transactions on their mobile devices. With mobile, point-of-sale software from SAP and GK, store associates can identify customers, scan items, and take payments from anywhere in the store. And you can ensure that all the transaction logic is completely aligned with your fixed point-of-sale stations.
Get all the inventory capabilities you need to run your store
The SAP Offline Mobile Store application by GK helps retailers keep track of all goods movements, special offers, and inventory, including receiving goods,stock counts and much more while integrating with your SAP Retail back-end.
The SAP Open Scale Management application by GK is a powerful tool that collects information from digital retail scales and shares it with a company's business software. Centralized monitoring and control features help streamline scale management across the company. Integrated scale management helps enhance the consistency of pricing and promotions, improving customer service and satisfaction.
The SAP Label and Poster Printing application by GK is a complete software package for printing labels and posters within chain store environments, supporting automated, store-specific production. Based on the latest technical standards for distributed printing, the software can enforce a company's standard process for marking prices. If data is changed in the company's merchandising system or if the printing operation is triggered manually, the software helps ensure that all the necessary processes in the store are automatically completed.
Improve margins and customer service – while you reduce fraudulent returns
Verify return requests initiated at point-of-sale terminals in real time – and generate approvals and referrals – with SAP software for returns validation. Reduce error rates and operating and transaction costs, increase the speed and accuracy of returns processes, and improve decision making with accurate and up-to-date information. By simplifying your return and refund processes, you can improve the customer experience, increase security, and reduce and prevent fraudulent returns.
Manage your own liability instruments and reduce third-party provider costs
Control stored-value instruments such as gift cards and store credits with SAP software that manages them at the point of sale. Issue, increment value, activate, and deactivate instruments, and generate reports on liabilities and transactions. Reduce operational costs by eliminating the need for third-party gift card service offerings, integrate and streamline customer interaction and sales processes, and improve the shopping experience by accepting additional payment options.
Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.
Reimagine the way you do business with SAP Digital Business Services
Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.
Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy.