SAP Field Service Management, auto-scheduling

Fully automate your planning and streamline your field service operations.

Overview

Automated scheduling - as the name already tells - automatically schedules and re-schedules activities based on factors like the technician skill levels, locations, or their availabilities. In addition, the system can also take into account your customer preferences to ensure that activities are scheduled at the optimal time. With this feature, you can automatically schedule newly created activities, automatically re-schedule activities that overlap with a new absence and automatically re-schedule all activities and technicians in a repeating interval.

Benefits

  • Help dispatchers and technicians to provide the next level field service experience for their end customers

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Field Service Management

Plans and pricing

SAP Field Service Management, auto-scheduling

Details:

AI Units are not required to use this AI offering in the underlying Cloud Service.

You must have the base product in order to activate this solution.

Included with base subscription
  • Contract duration available upon request
Terms and conditions

Details:

AI Units are not required to use this AI offering in the underlying Cloud Service.

You must have the base product in order to activate this solution.

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

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Resources

AI Feature - SAP Help Portal

Initial Setup - SAP Help Portal

Product - SAP Help Portal

Product - Feature Scope Description

Product - What's New

SAP Field Service Management, auto-scheduling