SAP Mobile Start

Boost productivity by giving employees an AI-driven native mobile entry point for SAP apps, workflows, tasks, notifications, and news.
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What is SAP Mobile Start?

SAP Mobile Start is a native mobile app that gives every user a single, secure mobile entry point to SAP apps, tasks, workflows, notifications, and company news.

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Get work done faster and more conveniently with a secure digital workplace app with a variety of features, including:

  • One mobile entry point to business apps and processes.

  • Push and in-app notifications keep employees on top of tasks.

  • Open native SAP mobile apps with SSO.

  • Access to company news and resources.

  • SAP Business AI on mobile devices.

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Streamline mobile user experience

Quickly access everything you need for work in one SAP mobile app—leveraging a role-based native mobile experience.

Easily access the SAP Business Suite

Access your SAP apps, tasks, and insights from one mobile hub that brings you straight to the right screens.

Accelerate tasks and workflows

Approve, update, and act in seconds right from your mobile device. Push notifications, quick actions, and native widgets quickly take you straight to the right place.

Stay up to date on important tasks and information

Meet deadlines and stay on track with alerts, badges, and reminders.

Customize your mobile experience

Adapt theming and branding, provide content specific to your employees’ roles, and let users personalize their app experience.

Boost mobile productivity with SAP Business AI

Accomplish more tasks faster by asking Joule, SAP's AI copilot, to get data insights, propose next steps, and execute actions across SAP applications.

Key features

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Central mobile entry point for employees

Bring apps, tasks, notifications, and company news into a single native mobile app that integrates with SAP Build Work Zone to provide role-based content and pages. Use the app to launch Fiori apps, native SAP apps, custom apps, and web links.

Unified tasks and workflows through SAP Task Center

Aggregate tasks and workflow items from SAP S/4HANA and other SAP systems into one inbox. Receive push and in-app notifications, view, filter, leave comments, and complete tasks or access the transaction for further details.

Push notifications and direct access to task details

Receive push alerts and in-app notifications with critical and business sensitive information.

Personalized start screen and widgets

Users can configure the Start screen, pin their favorite apps, create widgets on their home and lock screens, and adjust the app language.

Enterprise security and access controls

Keep business data secure with single sign-on for native apps plus a PIN or biometrics, role‑based permissions, device checks, MDM support, remote wipe, encrypted data, and secure backend connections.

Integrated Business AI capabilities

Access Joule, SAP’s AI copilot that’s grounded in your business data and infused with AI agents, to proactively assist your employees in every cloud application they use while automating complex processes.

Resources

Explore SAP Mobile Start’s capabilities by role

Learn about SAP Mobile Start’s role-based features. SAP Mobile Start and SAP’s app suite adapt to your specific workflows and personas.

Read the e-book 

How Joule and SAP Mobile Start work hand in hand

Learn how you can save time, work faster, and get smarter insights by asking SAP’s AI copilot, Joule, to search for the app and information for you.

Read the blog post 

SAP Document AI integration

With the SAP Mobile Start 2.4 release, users can leverage SAP Document AI—integrated seamlessly within the Mobile Start app—to transform document handling into a secure, intelligent, and automated experience.

Learn more 

Technical and security resources

SAP Mobile Start setup

Learn how to set up SAP Mobile Start with SAP S/4HANA on SAP Build Work Zone.

Access the learning journey 

Reimagine your user experience with SAP Fiori

Learn how you can use Fiori, the award-winning design system for all SAP products, to create modern, intuitive business applications for both web and mobile.

Discover the Fiori user experience 

SAP Help Portal for SAP Mobile Start

Need help? Visit our Help Portal to find the right answer.

Visit SAP Help Portal 

Frequently asked questions

SAP Mobile Start requires internet access to exchange data and is an online application. Offline support requires separate native or offline-enabled apps.

Mobile Start uses SAML/OIDC SSO and integrates with common IdPs (SAP IAS, Azure AD, Okta, Ping, ADFS). It works with MDM/UEM for conditional access, app protection, and remote wipe. Backend authorizations, content security policy, and BTP or Work Zone settings determine the final security posture. Configure IdP, token lifetimes, and device policies accordingly. Use secure single sign-on to access all your SAP work without repeated logins or losing time switching between apps. For further information please visit the SAP Mobile Start – Administration Guide.

The biggest difference between SAP Mobile Start and SAP Start is that SAP Mobile Start is a mobile-first, native app, whereas SAP Start is designed for desktop use.
SAP Mobile Start can access other SAP apps and retrieve requested content. It can be customized, and it includes a task inbox, notifications, and device integrations.
SAP Start is a web-first, desktop-optimized entry page based on SAP Build Work Zone that can integrate content from SAP Cloud Solutions. It is not customizable.

SAP Mobile Start is a native mobile app that provides push notifications, consolidated task inbox, app shortcuts, deep linking, smoother navigation and access to device features (camera, scanners, widgets, etc.). Fiori Launchpad is a web-based launch portal that works on phones only through mobile browsers.

If you only need core portal capabilities, such as content aggregation, personalization, and basic mobile surfacing for pilots or simple portals, SAP Build Work Zone Standard is a good choice. Advanced is a better option if you need more customization for a more complex landscape, such as microapps, custom widgets or richer connectors, scripting, governance, and enterprise-scale integrations.

Yes, you can manage what individual users see in SAP Mobile Start. You can control visibility using your authorization and identity layers: backend roles (S/4, Gateway), BTP role collections, Work Zone group rules, and IdP group or claim mappings. You can use those options to target content per user, role, department, or pilot cohort. User provisioning and role changes are managed through your IdP and BTP configuration.

You can integrate a wide range of mobile-enabled apps into SAP Mobile Start—including SAP S/4HANA content, such as standard SAP Fiori/UI5 apps, custom UI5 or other web-based apps, third‑party web apps, micro apps, as well as native mobile apps (SAP or third‑party) that support URL scheme launching. Some integrations may require SAP BTP or Work Zone connectors, minor configuration or development, or updates to CSP/SSO settings. Embedding behavior and SSO depend on your security policies and identity provider configuration.

Mobile Start provides one central entry point to your apps, tasks, and notifications, reducing app switching and simplifying access. It provides a consistent, mobile-optimized UX and device integrations, simplifying rollout and governance while improving user productivity across mobile devices.

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