Skip to Content

Meet the needs of your people – and your business

Help ensure global HR compliance; offer consumer-grade self-services; and streamline benefits, payroll management, and more.


Provide exceptional experiences across diverse and global workforces

To keep up with the needs of a global workforce, your core HR and payroll solutions must enable you to engage employees anywhere in the world, comply with global HR regulations, and simplify tasks with employee self-services.

Solution benefits

  • A single global core HR platform with consistent and standardized HR processes focused on the entire workforce
  • True self-service to support automation, improve data quality, and elevate HR service delivery with real-time processes
  • A solution used by over 200 countries with deep localization delivered and maintained for more than 98 countries

Business value

  • Ensure process harmonization across your business and improve organizational results
  • Increase productivity and simplify everyday transactions with self-services that keep workers engaged, connected, and informed
  • Improve the bottom line and reduce risk by leveraging embedded localization and best practices

SAP SuccessFactors Employee Central

Automate HR processes; enable compliance management; and build meaningful employee, contractor, and contingent worker relationships.


People, profiles, and transactions

Apply HR data and practices to standardize processes and transactions, run employee self-services, and simplify compliance management.

Organizational management

Model and visualize your company and use embedded analytics to get real-time insight into your entire workforce.

Time and attendance tracking

Track time, attendance, and absences for all employees, while automatically calculating employee time and pay.

Global benefits management

Simplify and streamline the management of employee benefits across the globe.

By building a global HR strategy that is also tailored to the local needs of each regional division, we gain the agility to seize the opportunities of a rapidly changing industry.

Peter Dignef, Global Head of HR Services, Agfa-Gevaert N.V. Read the customer story

SAP SuccessFactors Employee Central Payroll

Gain confidence and control of your payroll processes to help ensure your workforce is paid accurately and on time.


Accurate payroll monitoring

Help ensure payroll accuracy, always keep your finger on the pulse of your workforce, and improve organizational results.

Standardized payroll processing

Reduce the cost of HR operations by harmonizing and consolidating payroll on a single platform.

Connected HR management

Leverage an intelligent solution that unifies HR, time management, benefits administration, and compensation processes.

Adding SAP SuccessFactors Employee Central Payroll to our existing SAP products gives us the opportunity to connect our people data with our business data. SAP SuccessFactors solutions provide our employee-partners with an integrated toolset to manage their development and careers through self-service tools.

Julie Pettit, Director of HRIS and Payroll, Cintas Corporation Read the customer story

SAP SuccessFactors Employee Central Service Center

Give employees instant access to their personal data and HR contacts and empower agents with an integrated knowledge base.


Integrated HR knowledge base

Provide easy access to your HR knowledge base, enabling self-service and minimizing ticket load.

HR ticketing

Route issues to the right agent and provide the information that agents need to resolve issues.

Embedded HR service analytics

Gain insight into employee interactions, common issues, HR bottlenecks, and the quality of the resolutions provided.

Service-level agreement (SLA) compliance

Analyze employee interactions and issues to measure and improve HR service quality with predefined SLA compliance reports.

Many companies are so focused on customer centricity that they forget to look closer to home. To be successful, you need to make sure that your services are employee centric too.

Kay-Christian Schersich, Head of HR Technology, UniperSE Read the customer story

SAP SuccessFactors Visa and Permits Management

Simplify visa and permit processes with a innovative and modern solution.


Visa and permits compliance management

Support consistent and trackable visa and permits processes.

Optimized recruiting and onboarding processes

Streamline visa and permits processes for applicants, from recruiting to onboarding, so new hires can hit the ground running.

Real-time insight and reporting

Monitor the status of employee visa and permits natively in the solution for full transparency. 

Support for complex visa and permits requirements

Configure scenarios with the ability to track and monitor end-to-end visa and permits handling with a highly configurable engine.

SAP SuccessFactors solutions help us take the stress out of visa application and renewal processes and enable us to provide a  modern, inclusive, and supportive workplace for all of our employees.

Lamiaa Bauchet, Head of HR, Al Ghurair Real Estate Read the customer story

SAP SuccessFactors Document Management by OpenText

Integrate HR document management processes organization-wide to increase efficiency, minimize risk, and reduce costs.


Streamlined document management

Access and manage documents with a single solution to increase service levels and accelerate responses for shared services.

Simplified access to employee documents

Gain a centralized view of complete employee digital files and use full text search to locate employee documents quickly.

Compliance management

Support compliance with HR regulations and legal requirements with retention rules and employee file completeness checks. 

Automated HR document generation

Use predefined, flexible templates to more easily create personalized employee correspondence. 

SAP Work Zone for HR

Experience a new way of working.


One location

Provide easy access to relevant business applications and processes, information, and communication with a unified entry point for work.

Guided experiences

Guide employees through complex, end-to-end processes that span across multiple business applications. 


See what our customers are saying about SAP SuccessFactors solutions.

Manage a safe and healthy workforce

Bring your employees and visitors back to work on-site in a controlled way.

Manage a safe and healthy workforce

Learn how your organization can better manage health documentation, global and local regulations, self-testing, and physical access controls to keep your workplace safe while minimizing risk.

Help ensure the health of your employees

Learn how SAP SuccessFactors Visa and Permits Management can help you manage COVID-19-related health and safety policies and paperwork that govern how your employees return to work.

Automate your physical identity and access management

See how AlertGuardian HCM supports security, safety, and data privacy management as part of your workforce journey.

Expert services and support

Get the support you need to expertly run, use, and maintain your SAP SuccessFactors solutions.

Service offerings

Drive innovation, accelerate your migration to the cloud, and simplify your digital HR transformation with services and support offerings from SAP.

Support offerings

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realize your business goals quickly. 

Resource Center

Frequently Asked Questions

Search the list below to find answers to frequently asked questions for core hr and payroll.


What is meant by core HR?

Core HR software centralizes and consolidates basic employee information and processes, such as managing payroll, enrolling in benefits, and income tax withholding. SAP SuccessFactors solutions for core HR allow companies to automatically track and manage employee information, time and attendance, work permits and visas, and compliance – and act on data-driven HR insights. Employees benefit from a user-friendly experience with easy, self-service access to a help desk, other services, and profile information.

Is payroll part of SAP HR?

Yes, SAP HR software includes payroll management, administration, and processing through SAP SuccessFactors Employee Central Payroll. The cloud solution can integrate with other human resources and enterprise processes. It also supports localization and compliance for more than 45 countries, tracking and sharing legal regulations to help companies effectively navigate emerging complexities. 

What is SAP payroll?

SAP SuccessFactors Employee Central Payroll is SAP’s payroll software. The software unifies global payroll management and administration on a single platform for more accurate and compliant processing. Payroll at SAP not only manages core payroll functionality, but it also manages global legal compliance, integrates with enterprise processes such as HR and finance to provide real-time insights, and supports localized tax compliance management and multiple currencies and languages for over 45 countries. With timely, accurate payroll administration, SAP SuccessFactors Employee Central Payroll increases employee trust, reduces overall costs, and improves the user experience for managers and employees.

Is SAP HR and SAP HCM the same?

SAP HR and SAP HCM refer to the same set of SAP SuccessFactors software solutions. The term human capital management is used to describe our HR software portfolio and a set of practices focused on cultivating the inherent value of people (aka human capital). Our HCM system uses advanced technologies to provide a digital workplace experience across core human resource functions, including managing and developing talent and analytics-driven workforce planning – all centered around employee experiences. It also provides real-time insights that can be used to better meet the needs of your people and your company.

What is SAP used for in HR?

SAP SuccessFactors is SAP’s HR software (also known as SAP HCM). It allows human resources departments to standardize and automate processes for managing local and global workforces throughout the employee lifecycle. SAP’s cloud solutions for core HR support efficient payroll, work visa and permit management, service delivery, centralized document management, and more.  

What is SAP time management software?

SAP’s time management software is a feature within SAP SuccessFactors Employee Central. It simplifies processes for tracking and managing employees’ time and attendance, including timesheets, leave requests, and absences. The software automates calculations for time and pay. It collects and analyzes employee data to provide strategic intelligence for business planning. And it supports compliance with global, regional, and industry regulations.

What is SAP Kronos time and attendance?

SAP Kronos time and attendance software is called SAP Time Management by Kronos. The application extends the functionality of time and attendance management in SAP SuccessFactors Employee Central to support complex and country-specific needs. SAP Time Management by Kronos leverages technology such as artificial intelligence, machine learning, and embedded analytics to speed up the management of employee time, attendance, and scheduling while minimizing local and global compliance risk.

Questions? Get in touch!

Back to top