SAP SuccessFactors Employee Central Payroll, explain pay

Provide answers and explanations to questions regarding pay using Joule.

Overview

Have you ever noticed a change in your pay and wondered what caused it? The Explain Pay feature allows employees of Employee Central Payroll customers to use Joule to get answers and explanations to questions they have about their own pay. This allows users to get immediate answers and can lead to a significant reduction in payroll help desk tickets.

Benefits

Enable a significant payroll ticket reduction by answering employees' questions using Joule
Boost employee satisfaction

Business Value

50% reduction in pay statement related HR tickets
Zero lead time for getting a qualified answer
Effective explanation on pay statement changes

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP SuccessFactors Employee Central

SAP SuccessFactors Employee Central Payroll

Plans and pricing

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Details:
- This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately.
- Use the AI Estimator to estimate the number of AI Units required.

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