Do not buy Upgrade Weekend Support services without prior SAP confirmation

Contact the Upgrade Weekend Support back-office team at sap_uws@sap.com at least four weeks before a planned upgrade, migration, or go-live project. Wait for approval before buying this service.

View pricing options

Service overview

Book critical upgrade support

Learn more about when to use SAP Upgrade Weekend Support, how to order the service, and what to expect.

Have a single point of contact for all issues

Connect to SAP directly for support on critical technical upgrades, migration (operating system, database, data center, etc.), or go-live events over the weekend or on holidays.

Maintain constant communication

Support consultants jump-start the message processing cycle, track the case, and communicate with you and internal colleagues to speed up case resolution.

Details

Solution type

Professional Services

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but does't require them.
  • SAP S/4HANA Enterprise Management
  • SAP S/4HANA Cloud Private Edition
  • SAP BW/4HANA

Pricing and service scope

Choose a base plan

  • SAP Upgrade Weekend Support 60 Hrs.

    • SAP Upgrade Weekend Support for up to 60 consecutive hours

    • Prerequisite:

      • Prior approval from SAP Upgrade Weekend Support Team via e-mail confirmation

    • Scope Document

    Price is currently unavailable
    • In blocks of 1 Flat Fee
    • Contract duration 1 year
    • Renewal not available

    • SAP Upgrade Weekend Support for up to 60 consecutive hours

    • Prerequisite:

      • Prior approval from SAP Upgrade Weekend Support Team via e-mail confirmation

    • Scope Document

  • SAP Upgrade Weekend Support 108 Hrs.

    • SAP Upgrade Weekend Support for up to 108 consecutive hours

    • Prerequisites:

      • The booking of this service requires prior approval from SAP Upgrade Weekend Support Team. Obtain a written e-mail confirmation for the 108 hours Upgrade Weekend Support first, and only then book this service!

    • Scope Document

    Price is currently unavailable
    • In blocks of 1 Flat Fee
    • Contract duration 1 year
    • Renewal not available

    • SAP Upgrade Weekend Support for up to 108 consecutive hours

    • Prerequisites:

      • The booking of this service requires prior approval from SAP Upgrade Weekend Support Team. Obtain a written e-mail confirmation for the 108 hours Upgrade Weekend Support first, and only then book this service!

    • Scope Document

We’re sorry!

This solution isn't available in your country or region. Try searching for other solutions that may fit your needs. If you have any questions, feel free to contact us.