Help accelerate the service request execution process

This service helps safeguard critical in-delivery and post-delivery milestone phases of service-solution lifecycles.

Benefits

  • Accelerate service activation

    Empower customers to request and receive eligible services in a significantly shorter time, so they can respond more quickly to business needs.

  • Improve business agility and responsiveness

    Enable customers to adapt to urgent requirements, projects, or operational changes without long delays by reducing planning lead time.

  • Benefit from a focused and reliable offering

    By limiting acceleration to pre-defined services, customers benefit from a stable, well-tested, and dependable fast-track experience.

  • Service request acceleration (SRA) framework

    This is a dedicated service designed to shorten the standard planning window for eligible service requests.

  • Scope-controlled service catalog

    Only services explicitly listed in the approved scope table qualify for acceleration.

  • Mandatory minimum lead time (10 days)

    A fixed minimum planning window of 10 days is required to initiate and book an SRA request.

Pricing and service scope

  • Enhanced operations service for service request acceleration for SAP Cloud ERP Private, prod/nonprod

    monthly price
    CAD 101.00
    • In blocks of 1 Entitlements Package
    • Contract duration 1 year
    • Renewal not available
      • See all pricing details
    Terms and conditions

  • Enhanced operations service for service request acceleration for SAP Cloud ERP Private, prod/we

    monthly price
    CAD 269.42
    • In blocks of 1 Entitlements Package
    • Contract duration 1 year
    • Renewal not available
      • See all pricing details
    Terms and conditions

  • Enhanced operations service for service request acceleration for SAP Cloud ERP Private, nonprod/we

    monthly price
    CAD 269.42
    • In blocks of 1 Entitlements Package
    • Contract duration 1 year
    • Renewal not available
      • See all pricing details
    Terms and conditions
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