SAP Extended Enterprise Content Management by OpenText
Reimagine your business with fully digitalized processes and real-time information. The SAP Extended Enterprise Content Management (SAP Extended ECM) application by OpenText covers document and records management need including information retrieval and collaboration by connecting e-mails, documents, and other content to core business processes.
Gain a 360-degree view of all information as part of your business processes across departments and office locations.
Streamline IT, cut application and administration costs, and optimize resource consumption, while shortening cycle time by integrating content with transactions and workflows.
Reduce regulatory compliance risk by implementing a DoD 5015.2-certified records management solution for unstructured content, including physical records.
Keep assets running at peak performance by uniting content from disparate systems to accelerate operations, reduce shutdowns and outages, and boost up-time revenue with immediate access.
Consider the study conducted by Forrester to examine the costs and benefits of SAP Solution Extensions for enterprise content management, master data governance and enterprise asset management from Utopia and OpenText. According to this study, customers can recover their costs within seven months and with an ROI of 281%.
Learn from IDC's business value study snapshot on SAP Enterprise Content Management Solutions. See the facts and view how customers optimized their document and vendor invoice management related operations and what the benefits were worth.
This product is deployed in the cloud and is available in the private cloud, so you can access your software from any Web browser. Customer log-in required.
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Focus on your business and customer relationships, while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data center.
Enterprise Content Management or ECM is a software application that helps organizations create, organize, manage, integrate, secure, preserve, distribute and publish unstructured content such as Word, PDF, PPT, XLS, images, videos, and audio files. An important element of an effective ECM system is it’s integration with the business applications, allowing users to work collaboratively within the context of the business process across the enterprise. ECM allows organizations to categorize and structure all of that content in a meaningful, easily searchable way, improving user experience and providing important analytical capabilities to drive better decision making. Robust ECM solutions also provide strong records management capabilities to help lower costs and reduce compliance risks. A SaaS based ECM application is now commonly referred to as Content Services.
The terms Content Management and Enterprise Content Management are often used interchangeably. But without the word Enterprise in the term, it could mean that it is a point solution being used to manage content in a department or specific area with limited capabilities whereas ECM implies an enterprise wide solution that is fully integrated across various applications to capture, store, manage, preserve and deliver information based on the business context.
Enterprise Resource Planning systems are focused on structured data and transactions. ERP is a system of record for an organization especially for financial data and reporting. Whereas ECM has to do with managing all the unstructured content and documents that accumulate outside of the purely transactional processes. Bringing these two systems together provides significant business benefits as a common information interface for users across the business.
Document management is a subset of content management or ECM. Document management involves capturing, organizing, storing and managing the lifecycle of documents such as Word, PDF, or XLS files, but ECM systems extend that to other types of content such as video and audio files, emails and office productivity and publishing tools. Plus ECM systems offer records management for enhanced compliance and enterprise level business process integration capabilities for collaboration.