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Customer Engagement and Commerce

Transform traditional CRM software with SAP Hybris solutions creating omnichannel customer experiences

Build stronger relationships with your customers by engaging them at every touch point throughout their journey. Partnering with SAP Hybris solutions gets you the latest technologies to redefine customer engagements.

Solve your specific customer experience needs

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How to deliver contextual customer experiences

Learn how to deliver the same experience across time and channels giving your customers consistent rich personalized content, engaging them through their customer journey. 

Engage customers in their buying experience

Give customers the simple, enjoyable shopping experiences they demand. Gain the CRM tools and insights you need to delight customers anywhere, any time, on any device.

Free sales teams to lead the fast-changing markets

Sell smarter, stay relevant, and act faster with this mobile CRM sales solution. Break down information silos to understand customer issues and discover new opportunities to nurture the customer relationship.

Get the facts

88%
of internet users and shoppers say they regularly participate in researching products online before purchasing in a physical store

The Customer Engagement Imperative

56%
more qualified leads for the top 25% of organizations compared to average performers

SAP Performance Benchmarking

See how customers are succeeding with SAP

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34% more online conversions with SAP Hybris Commerce

Hear how Purchasing Power enables a stress-free shopping experience and secure payments with an omnichannel commerce platform.

Real-time insight given to dealers

See how Pirelli is giving B2B customers an intuitive, multichannel buying experience with a single enterprise e-commerce platform.

40% revenue growth over 5-10 years

Explore how Royal Cup Coffee and Tea is increasing coffee sales with simplified sales processes and real-time pipeline management.

Offer flexibility and integration across channels

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Empower employees to deliver a frictionless, consistent, omnichannel experience. Explore how you can provide the streamlined and intuitive technology and interfaces they need.

Get the latest news and trends from experts

Find the customer experience solutions that meet your needs

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