Passenger Travel and Leisure
Year-over-year profit margin growth is tied to best-in-class experiences
Traveler demands, financial pressure, technology advancements, and global growth are changing the rules. SAP empowers travel companies to stay ahead of the game and provide exceptional experiences by becoming intelligent enterprises.
SAP Road Map for Passenger Travel and Leisure
Explore our passenger travel and leisure road map to learn about current industry solutions, planned innovations, and future direction.
Current release highlights
- ONE Order certification from IATA for order
management solutions - SAP Enterprise Asset Management solution for airlines to address industry-specific maintenance needs
- Predictive analytics and material requirements planning to optimize the goods-received process
Upcoming innovations
- Cockpit to manage financial data, enhanced vendor contracts, and pricing with confirmation and reconfirmation
- Extensibility capabilities for machine learning scenarios in marketing data management
- Enhancement of the material requirement planning cockpit to improve capacity planning and supply handling
- Subscription and account-based ticketing for open-loop and closed-ticketing for public transit and railways
Future plans
- Implement customer journey management capabilities, such as check-in, boarding, and disruption
- Launch a holistic marketing automation platform for contextual marketing, leveraging machine learning and AI
- Enable asset management for predictive maintenance planning and scheduling with connected assets and workers
- Provide a framework for MaaS to enable the front and back office to connect to different mobility providers and offerings
Get the facts
64
%
less unplanned downtime where organizations optimize asset performance levels.
SAP Performance Benchmarking
76
%
increase in operating margins with historical and forward-looking views into finances and operations.
SAP Performance Benchmarking
Ensure a reliable, personalized air travel experience in a digital world
Optimize experiences with intelligent technologies
Integrate and increase transparency of end-to-end processes and operations and leverage real-world awareness to make decisions and solve problems in innovative ways.
Industry innovation solutions tailored to your needs
Adapt to the connected traveler by preparing your organization to meet new technology requirements and traveler needs.
Delivering market-leading customer engagement and flexible retailing capabilities to the airline industry.
SAP Commerce Cloud
Reduce the cost and complexity of the airline business by integrating shopping and merchandising with travel CRM solutions.
SAP S/4HANA Cloud
Discover a complete, intelligent ERP system with embedded AI and machine learning.
SAP Billing and Revenue Innovation Management
Boost the transparency of revenue management with scalable, flexible, and automated billing and invoicing.
SAP Profitability and Performance Management
Act with speed and agility using granular profit and cost analysis to help steer an effective course for optimal performance.
Enabling seamless location services and account management experiences from the front end to backend by bringing all journey needs from all modes into one platform to be consumed via a mobile app.
SAP Billing and Revenue Innovation Management
Boost the transparency of revenue management with scalable, flexible, and automated billing and invoicing.
SAP Convergent Mediation by DigitalRoute
Collect data from multiple streams and sources and provide unified control and visibility of revenue stream processes enterprise-wide.
SAP Commerce Cloud
Simplify selling and buying processes on a modern, agile e-commerce platform. With the scalability and reliability of the SAP Commerce Cloud solution, you can build customer loyalty with meaningful experiences anytime, anywhere, and on any device.
AcuitiMobi by Acuiti Labs Ltd.
MaaS application offers customer-centric platform for public transport which allows individuals to plan & use multimodal transport seamlessly.
SAP Services and Support
We're working together to continually drive the successful business outcomes and value that matter most to you.
Our services and support portfolio is designed as an end-to-end, holistic experience that can help you transform your organization, transition to the cloud, and continuously improve your business. Working together to get you there, and drawing on decades of customer experience and guidance, is the fastest way to see the full value of your SAP investment.
Get the latest news and trends from experts
The future of the travel industry during COVID-19
Learn what experts say about the airline industry, including challenges and insights about how processes, policies, and procedures may change moving forward.
Communities and Events
SAP for Passenger Travel and Leisure Community
Stay up to date on the latest innovations, trends, and solutions by joining other passenger travel and leisure stakeholders. Learn and share insights through blogs, discussions, and events – and find out how SAP can help your passenger travel and leisure business run better.
Data as an Enabler for the Future of Railways
Join our 60-minute virtual forum to explore the role data plays in supporting priority topics for rail operators, including improving the passenger experience while maintaining data privacy, managing freight data beyond country borders and building collaborative rail asset data management practices.
Manage your passenger travel and leisure business enterprise-wide
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