FORGE Field Service Management
FORGE Field Service Management is a packaged SAP Cloud ERP solution designed to help mid‑sized organizations streamline the planning, execution, and coordination of on‑site service operations. As part of SAP Autonomous Suite and delivered through SAP Cloud ERP, it integrates service requests, technician scheduling, mobile field execution, finance, inventory, and customer management within a unified environment. The solution enhances real‑time visibility, optimizes scheduling, and strengthens operational alignment as organizations scale. With standardized processes and connected data, FORGE Field Service Management enables faster response times, higher first‑time fix rates, and improved dispatcher productivity, supporting efficient, reliable, and data‑driven field service performance. Download the Document