Biography Thomas Pfiester, Member of the Extended Board of SAP SE and Head of SAP’s Customer Engagement & Adoption
Detailed biography from Thomas Pfiester in English including picture and social media information. Download the Document© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Learn more about Thomas Pfiester:
• At SAP since: 2006
• Nationality: German
• Based in Dubai, United Arab Emirates
Thomas Pfiester biography
Thomas Pfiester leads SAP's Customer Engagement and Adoption organization within the Customer Value
Group board area. He oversees a global team of more than 20,000 employees focused on helping
customers realize the full value of SAP solutions and innovations.
He and his team work with customers worldwide to realize business value from AI and accelerate their
journey toward the Autonomous Enterprise. Leveraging SAP's Services and Support portfolio and a global
network of experts, they help customers modernize their landscapes to clean core, adopt SAP Business AI
and Joule, and translate innovation into measurable business outcomes.
With over 20 years in the software industry, Thomas is committed to ensuring customers achieve
measurable results from their digital transformation initiatives. Since joining SAP in 2006, he has held
multiple leadership roles across large, diverse teams driving business results for customers. He is a
Member of the Extended Board of SAP SE, serves on the TSIA Executive Advisory Board, and is a member
of the Board of Directors of SAP Taulia.
Thomas holds a master's degree in Science from Middlesex University and a bachelor's degree in Applied
Sciences from Ludwigshafen University of Business and Society. He is also an alumnus of Harvard
Business School.
Follow Thomas on social media
LinkedIn.
Learn more about Thomas Pfiester:
• At SAP since: 2006
• Nationality: German
• Based in Dubai, United Arab Emirates
Thomas Pfiester biography
Thomas Pfiester leads SAP's Customer Engagement and Adoption organization within the Customer Value
Group board area. He oversees a global team of more than 20,000 employees focused on helping
customers realize the full value of SAP solutions and innovations.
He and his team work with customers worldwide to realize business value from AI and accelerate their
journey toward the Autonomous Enterprise. Leveraging SAP's Services and Support portfolio and a global
network of experts, they help customers modernize their landscapes to clean core, adopt SAP Business AI
and Joule, and translate innovation into measurable business outcomes.
With over 20 years in the software industry, Thomas is committed to ensuring customers achieve
measurable results from their digital transformation initiatives. Since joining SAP in 2006, he has held
multiple leadership roles across large, diverse teams driving business results for customers. He is a
Member of the Extended Board of SAP SE, serves on the TSIA Executive Advisory Board, and is a member
of the Board of Directors of SAP Taulia.
Thomas holds a master's degree in Science from Middlesex University and a bachelor's degree in Applied
Sciences from Ludwigshafen University of Business and Society. He is also an alumnus of Harvard
Business School.
Follow Thomas on social media
LinkedIn.
© 2026 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Short version:
Thomas Pfiester leads SAP's Customer Engagement and Adoption organization within the Customer Value
Group and is a member of the Extended Board of SAP SE. He oversees a global team of more than 20,000
employees focused on helping customers realize the full value of SAP solutions and innovations.
He and his team work with customers worldwide to realize business value from AI and accelerate their
journey toward the Autonomous Enterprise. Leveraging SAP's Services and Support portfolio and a global
network of experts, they help customers modernize their landscapes to clean core, adopt SAP Business AI
and Joule, and translate innovation into measurable business outcomes.
With over 20 years in the software industry, Thomas is committed to achieving measurable digital
transformation results for customers. Since joining SAP in 2006, he has held several leadership roles
across large and diverse teams.
Short version:
Thomas Pfiester leads SAP's Customer Engagement and Adoption organization within the Customer Value
Group and is a member of the Extended Board of SAP SE. He oversees a global team of more than 20,000
employees focused on helping customers realize the full value of SAP solutions and innovations.
He and his team work with customers worldwide to realize business value from AI and accelerate their
journey toward the Autonomous Enterprise. Leveraging SAP's Services and Support portfolio and a global
network of experts, they help customers modernize their landscapes to clean core, adopt SAP Business AI
and Joule, and translate innovation into measurable business outcomes.
With over 20 years in the software industry, Thomas is committed to achieving measurable digital
transformation results for customers. Since joining SAP in 2006, he has held several leadership roles
across large and diverse teams.