flex-height

text-black

SAP Design

User Research at SAP

SAP conducts user research studies to apply actionable user insights and create experiences that make SAP users more effective at their jobs.

style

background indigo 7

SAP User Research Panel

Do you use SAP products daily and want to help shape them to fit your needs? The SAP User Research Panel gives you, our customers and users, a chance to share your insights directly with SAP's product teams. We use this feedback to ensure SAP software is helping you do your best work, every day. In some research studies, you may also get a sneak peek at new features or products.

Join the panel

A woman in a pink top, wearing pink lipstick smiles on a yellow backdrop. Text reads "your voice matters!"

Customer success stories

defaultImageType

defaultImageSize

defaultImageType

defaultImageSize

A woman is smiling, speaking and gesturing enthusiastically in front of an abstract purple background

Energy supplier badenova transforms work order coordination with SAP Fiori Makers bootcamp

Three devices, an iPhone, and iPad, and an Apple Watch all display different aspects of the new SAP for Me outage experience.

SAP for Me: Involving customer feedback

defaultImageType

defaultImageSize

A woman is smiling, speaking and gesturing enthusiastically in front of an abstract purple background

dm-drogerie markt: Self-scheduling on the go

A woman is smiling, speaking and gesturing enthusiastically in front of an abstract purple background

K+S: digitizing mining maintenance

background-color

background-grey-1

Listen, learn, build

Explore latest thinking, tools, and resources from across our global user research design community.

defaultImageType

defaultImageSize

A man happily laughing while using his mobile

What is user research at SAP

An illustration of a plane flying over a multi-colored globe with an invoice in the bottom right corner

How user research shaped SAP Concur’s expense feature

14 small interconnected diagrams that show different aspects of the user research process; in the center of the image reads “User research methods cards available now”.

User research method cards

A magnifying glass is held over a page with many faces. One woman's smiling face is magnified in the center

Our user research resource roundup

Explore the resources