SAP Trust Center

The scope of this C5 report includes the SAP Converged Cloud solutions as offered for the live productive customer systems that are hosted in SAP SE's data centers St. Leon–Rot (Germany), Walldorf (Germany), Newtown Square (USA) and Shanghai (China) as well as in the co-location Amsterdam (Netherlands), Sterling (USA), Dubai (UAE), Frankfurt (Germany), Moscow (Russia), Osaka (Japan), Riyadh (Saudi Arabia), Sao Paulo (Brazil), Toronto (Canada), Colorado (USA), Sydney (Australia) and Tokyo (Japan).

Converged Cloud is SAP’s own standardized Infrastructure as a Service (IaaS) to support all of SAP’s cloud businesses on a global scale. It provides a vendor agnostic and harmonized hardware infrastructure architecture as well as an infrastructure orchestration and automation layer in all major SAP data centers. With Converged Cloud it is possible to deploy applications into data centers without the need for a solution specific infrastructure stack.

The Converged Cloud platform is an SAP internal offering to provide a consolidated cloud infrastructure to SAP cloud lines of businesses making available APIs, that are built on the foundation of OpenStack, as well as capabilities primarily provided by enterprise vendors, such as VMWare, CISCO, Dell and others.

The Cloud Computing Compliance Controls Catalogue (C5) is intended primarily for cloud service providers as well as their customers and auditors. It is defined which requirements (also referred to as controls in this context) the cloud providers have to comply with or which minimum requirements the cloud providers should be obliged to meet. The catalogue is divided into 17 thematic sections (e.g. organization of information security, physical security). The surrounding parameters provide additional information on the data location, provision of services, place of jurisdiction, certifications and duties of investigation and disclosure towards government agencies and contain a system description.

SAP Converged Cloud prepared C5 Type 2 audit report by an independent 3rd party accountant. This version of the report covers the audit period 1. November 2020 to 31. October 2021, the location St. Leon–Rot (Germany), Walldorf (Germany), Newtown Square (USA) and Shanghai (China) as well as in the co location Amsterdam (Netherlands), Sterling (USA), Dubai (UAE), Frankfurt  Germany), Moscow (Russia), Osaka (Japan), Riyadh (Saudi Arabia), Sao Paulo (Brazil), Toronto (Canada), Colorado (USA), Sydney (Australia) and Tokyo (Japan).

The use of this report is restricted. A copy of this report is available for all SAP Converged Cloud Cloud customers with productive systems. This report is also available for prospective customers under the signed non-disclosure agreement.