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Omnichannel Inventory and Order Response Solutions

Fulfill customer demand – anytime, anywhere – by managing inventory across locations

Enhance omnichannel inventory and order response by accurately managing inventory across many locations and increasing visibility into inventory values and performance. Minimize inventory costs and improve customer satisfaction by pooling inventory together to respond and fulfill customer demand from stores or warehouses that meet the customer’s needs. Identify top performers and inventory that require special by monitoring margins, inventory turns, and sell-through rates.

Learn more about our omnichannel inventory and order response solutions

Solution Capabilities

Explore the capabilities of our omnichannel inventory and order response solutions:

Inventory Management

Automate posting of inbound and outbound inventory for all retail sites

Enable accurate inventory management and valuation and automate merchandising, operations, and logistics processes with SAP solutions. Our inventory management software can help you manage and monitor stocks in a way that keeps inventory as low as possible, while avoiding out-of-stock situations. Inventory data can be updated in real time and tightly integrated with financial systems. As a result, you can increase transparency and accountability, while reducing operating costs.

Stock Ledger

Provide a complete picture of all financial and unit-inventory activity

Value inventory and monitor inventory key performance indicators (KPIs) using solutions from SAP. Our software grants the flexibility to define how inventory is calculated and supports three inventory valuation methods: cost method of accounting, retail method of accounting, and a hybrid called extended retail method of accounting. Stock ledger reports reveal inventory performance by activity type and with KPIs. This makes it easier to identify inventory issues and respond quickly.

Real-Time Inventory Visibility

Increase profits by aligning inventory with demand and company strategy

Improve customer satisfaction – and gain a competitive edge – by ensuring optimal inventory availability with SAP software. Reduce operating costs by identifying stock situations where remedial action may need to be taken. Optimize replenishment and buying processes by gaining insightful information about your company’s inventory status, inventory development, and manual buying interventions. Detect and prevent out-of-stock situations by providing accurate visibility into inventories.

Order Orchestration and Management

Put customers at the center of commerce with order orchestration and management

Streamline operations by processing, controlling, and routing orders from any touch point with order orchestration and management software from hybris, an SAP company. Use the software to:    

  • Drive growth by handling large volumes of orders at peak times
  • Gain total visibility into the order process
  • Provide omnichannel fulfilment options and enable customers to buy, pick up, and return anywhere
  • Reduce overhead stock levels, improve delivery efficiencies, and cut shipping costs
Order Allocation

Respond to volatile demands and constrained supply intelligently

Manage sales orders and allocate constrained supply and inventory to multiple channels, including stores and customers, according to defined business rules. Order allocation solutions from SAP can help you ensure that only allocated items are delivered to customers and stores. Streamlined and accurate order allocation processes can lead to improved service levels, customer satisfaction, and revenues; increased operating efficiency; and reduced supply chain costs.


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.


Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 

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