Improve collection efficiency through automation and a single taxpayer view
Support all facets of tax and revenue management – from taxpayer
registration to tax return processing and billing – with SAP software. Increase
collections and compliance by automating the entire tax and revenue cycle, and
support multiple revenue types with a single view of a taxpayer’s obligations.
Our open, comprehensive, and flexible software helps you speed up tax return
reconciliation, implement new revenue streams faster, and improve voluntary
compliance and taxpayer services.
Simplify tax filing for taxpayers and agents with 24x7 online services
Enable taxpayers to validate and file tax returns and make payments online, 24x7, with SAP software. Immediate feedback helps eliminate errors before a return is filed, reducing the need for follow-up communications. The software simplifies account maintenance by letting agents manage their own taxpayer account data and communicate over multiple channels. Secure access to their own data gives taxpayers the personalized agency experience that fosters culture of taxpayer-focused service.
Process high volumes of payments quickly and accurately
Take advantage of software that handles every possible payment channel and provides sophisticated and flexible clearing control. With our software for receivables management and payment handling, you can assign individual clearing strategies, automate payment reconciliation, and generate reports aligned with accounting principles. By automating your processes, you can speed payments and reduce internal processing costs.
Tailor credit and collections to individual client profiles
Base your credit decisions on reliable, targeted credit scoring – sourced from historical client data integrated with data from external rating agencies – with SAP software. Fully automate routine volume tasks, such as calculation of interest payments, and continuously optimize collections using champion/challenger analysis. A complete picture of the credit and collection history of new and existing clients enables you to speed collection time and reduce the risk of nonpayment.
Quickly answer financial inquiries and resolve disputes
Provide call center staff with a complete view of client financial information, outstanding bills, bill details, and payment history. With SAP software, agents can quickly make adjustments, modify contracts, change payment details, set up installment plans, create credit notes, or mark disputed items as locked to exclude them from automated collections processing. As a result, the volume of support calls decreases and disputes are handled in less time with less cost.
Reimagine the way you do business with SAP Digital Business Services
Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.
Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy.
Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.