Premium Success Engagements
Count on premium-level engagement and personalized service
Access the services, methods, tools, and expertise that you need to succeed in the digital economy – all through the SAP MaxAttention program.
Independent of any crisis, our premium success engagement customers always have the option to receive 100% remote service delivery. To help ensure business continuity, even during difficult times like these, SAP is here for you.
Set the foundation for your intelligent enterprise
Realize the full potential of your intelligent enterprise vision with on-site, premium access to trusted SAP experts, tools, and methodologies that can help deliver your expected outcomes successfully with SAP solutions.
Seize the full economic power of trusted expertise
Explore how an investment in SAP MaxAttention can help boost the success of your digital transformation with faster innovation cycles, smoother implementation experiences, lower operational costs, and increased business benefits.
The new SAP MaxAttention approach
Holistic engagement
SAP MaxAttention covers the business and IT demands of your company with one committed team.
Comprehensive portfolio
Across all SAP solutions, covering all deployments – comprehensively – from innovation to run.
Predictable outcomes
Our services adapt efficiently to your business needs and drive the right business outcomes for your company.
One SAP leadership team across all SAP services
SAP MaxAttention establishes a unique one SAP leadership capability for your service needs. Your SAP MaxAttention onsite team will coordinate and orchestrate the different teams to operate as a single source of truth. Depending on your needs, the following key roles will guide you to success.
Services and Support Partner
Services and support partners lead your engagement through all delivery phases. They help determine the best solution based on a holistic understanding of your current state, goals, industry challenges, and key business drivers.
Enterprise Architect
An enterprise architect helps translate your business strategy and goals into SAP solution roadmaps and designs the desired to-be enterprise architecture, providing a consistent experience.
Lead Technical Quality Manager
This person manages the architectural IT aspects of your engagement with a clear focus on system reliability, security, scalability, data integrity, and high performance. Supported by SAP Mission Control Center, this role provides safeguarding for projects and helps ensure operational readiness and smooth go-lives.
Comprehensive service portfolio with predictable outcomes
The SAP MaxAttention services and support portfolio provides easy-to-consume, cumulative levels of engagement personalized to meet your needs. Our approach delivers predictable outcomes, whether on-premise, in the cloud, or hybrid environments, from innovation to run.
Independent of any crisis, we help ensure a 100% remote service delivery for business continuity.
See how customers are succeeding with SAP
Innovating finance at the speed of business change
Find out how Paypal meets its fiduciary responsibilities while keeping pace with rapid-fire product innovation and exploding data volume.
Customizing the inventory management system
Get insights on how eBay handles current ticket inventory and paves the way for future expansion.
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Innovation litmus test: Is it creative and empathetic?
Get to know Shane Paladin’s thoughts on innovation that continues to resonate as SAP works towards its customer’s success.
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Get the most value from SAP MaxAttention
Learn from SAP’s most experienced customers insights and discover best practices on how to exploit the new SAP MaxAttention services.
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SAP MaxAttention and the Intelligent Enterprise
In this blog series, discover the opportunities ahead for your business and get a real-world view of focus topics that can help to acquire the foundation and capabilities of an intelligent enterprise.
