Accelerate system upgrades with real-time visibility and intelligent automation
Streamline your SAP upgrades with real-time dashboards, automated log tracking, and collaborative tools that extend SAP Software Update Manager (SUM). Reduce downtime, improve compliance with audit-ready reporting, and enhance coordination across technical and business teams.
Overview
Accelerate SAP Software Upgrade Manager execution with full process visibility
Gain real-time transparency into every SAP Software Upgrade Manager phase with interactive dashboards, logs, and progress tracking. This empowers teams to spot issues early, eliminate delays, and complete upgrades faster and with more confidence.
Reduce risks and downtime through automated workflows
Automate log collection, alerting, and documentation during SAP upgrades. It helps reduce manual errors, maintain compliance, and minimize downtime through structured, auditable upgrade execution.
Improve collaboration with team-based upgrade management
Enable your team to work together across phases with shared visibility, ticketing integration, and embedded upgrade documentation. This reduces miscommunication and ensures accountability across SAP Basis and project teams.
Details
Solution type
Extensions and Add-ons
Industry
Professional Services, Cross-Industry
Compatibility
Works with
Features
Visualize upgrade phases with Gantt-style dashboards
It displays all SAP Software Upgrade Manager phases as a dynamic Gantt chart, allowing teams to track parallel and sequential tasks with precise start/end timestamps. This enables more informed decision-making and faster troubleshooting during the upgrade window.

Access SAP Software Update Manager logs directly from the monitoring interface.
No more searching file systems. It integrates SAP Software Update Manager logs and key phase messages directly into the dashboard for easy access and review, allowing users to troubleshoot issues in real-time and maintain detailed records of each step.

Track upgrade performance with historical reporting and audits
It stores detailed execution data including success rates, durations, and errors for all past upgrades. This creates a persistent knowledge base for continuous improvement, post-mortems, and audit compliance.

Plans and pricing
All plans include:
Basic Edition
Includes up to 4 system upgrades or migrations per year, with comprehensive monitoring of all source, target, and migration environments.
Yearly Bundle
Price unavailable in this region- Minimum contract 1 year
Includes up to 4 system upgrades or migrations per year, with comprehensive monitoring of all source, target, and migration environments.
Yearly Bundle
Additional Upgrades
Additional upgrades or migrations available at an extra charge.
Price unavailable in this region- Minimum contract 1 year
Additional upgrades or migrations available at an extra charge.
Technical Information
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Resources
SAP Upgrade and Migration Solution for Complex Enterprise Environments
Webinar recap: IT-Conductor Lights the Way with SUMMon
How to upgrade and migrate to SAP S/4HANA like a boss
Publisher
IT Conductor Inc.
IT-Conductor is a cloud platform company with patent-pending technology focused on agentless application performance management and IT operations automation. Customers and managed service providers worldwide benefit from the continuous service delivery for monitoring, management, and automation.
