Cut rework by confirming SAP Plant Maintenance (SAP PM) work in real time on mobile.

Name: PM RUN Mobility
Brand: ITSS INFORMACAO, TECNOLOGIA E SERVICOS

Maintenance technicians lose time on paper forms, manual hour logging, and data-entry errors that delay confirmations. This mobile-first app runs work-order execution offline on the shop floor and syncs notifications, confirmations, and measurement documents to SAP ERP Central Component (SAP ECC) and SAP S/4HANA, cutting rework and giving planners reliable, traceable execution data.

By ITSS INFORMACAO, TECNOLOGIA E SERVICOS

Overview

Eliminate paper-based processes and reduce data-entry errors in maintenance

Field technicians execute work orders directly on mobile devices, confirming operations with actual hours and materials in real time. This eliminates manual transcription from paper forms to SAP PM, reduces human errors in data entry, and ensures accurate maintenance records for compliance and analysis. Immediate synchronization provides planners with up-to-date execution status.

Increase technician productivity with online and offline mobile access

Maintenance teams work without connectivity interruptions using offline mode, accessing complete work order details, technical specifications, and equipment history even in remote plant areas. When connection is restored, all confirmations, notifications, and measurements sync automatically with SAP PM, ensuring continuous productivity regardless of network availability in industrial environments.

Accelerate response time to equipment failures with mobile notifications

Technicians create emergency maintenance notifications directly from equipment location with photos and detailed descriptions, triggering automatic push notifications to responsible maintenance teams. This immediate alert system with geolocation tracking reduces mean time to repair (MTTR), minimizes unplanned downtime, and enables faster decision-making for critical production assets.

Details

Solution type

Extensions and Add-ons

Industry

Life Sciences, Oil, Gas, and Energy, Consumer Products, Industrial Manufacturing, Cross-Industry

Compatibility

Works with

SAP ERP

Features

Confirm work order activities with built-in time tracking

Technicians confirm each work order operation on mobile, logging actual versus planned hours with start and stop timestamps and a lubrication checklist. Confirmations sync to SAP PM in real time, giving planners accurate labor data and reducing rework and manual entry.

Enlarge

Trace every maintenance change with a complete mobile audit trail

Every action a technician takes on a work order is recorded with the user, the timestamp, and the exact fields changed. This change log gives maintenance and audit teams a complete history in SAP PM, supporting compliance, accountability, and faster root-cause and dispute analysis.

Enlarge

Reserve materials from the field while executing work orders

During work order execution, technicians reserve materials from their mobile device while viewing real-time stock availability by warehouse from SAP MM. This replaces paper requests and storeroom trips, commits the right parts sooner, and returns equipment to service faster.

Enlarge

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Plans and pricing

All plans include:

PM RUN platform integrated with SAP Plant Maintenance (SAP ECC and SAP S/4HANA)
Native mobile apps for iOS and Android, plus the web portal
Standard onboarding and implementation
Cloud hosting managed by PM RUN, including backup, security, high availability, and monitoring
Standard technical support and software maintenance
Named-user licensing with volume-based tiers; additional user blocks available

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PM RUN Mobile module for maintenance technicians: work order execution, confirmations, maintenance notes, material reservations, and measurement documents
Sized for deployments of 150 or more named users
Includes all items listed under Features Included in All Editions

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PM RUN Mobilidade module for maintenance technicians, for up to 50 named users
Standard onboarding and setup, including configuration and key-user training for up to 10 key users
SAP Plant Maintenance integration (SAP ECC and SAP S/4HANA) via the standard package
Includes all items listed under Features Included in All Editions

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Technical Information

Technical details

Solution type	Extensions and Add-ons
Category	Enterprise Asset Management
Industry	Life Sciences, Oil, Gas, and Energy, Consumer Products, Industrial Manufacturing, Cross-Industry
Works with	SAP ERP

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment	Software-as-a-Service solution This product is delivered online as a subscription service. Deployed at scale on device This product is designed to be downloaded and deployed at scale on devices (e.g. mobile applications, intelligent agents, etc.) Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server. Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs. Cloud Solution This product is designed to be delivered over a network as a cloud service. User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution.
Globalization	Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). Internationalized for global customers This product has been internationalized to meet the needs of global customers (e.g. the use of Unicode). Translated user interfaces and documentation User interfaces and documentation for this product have been translated into multiple languages. Please consult product documentation or contact the publisher for more details.
Operations	Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater. Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting. High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.

Security and compliance

Security

Encrypted communication channels This product employs encryption to secure all communication channels.
Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies.

Compliance

Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.

Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

+1-800-872-1727

Cut rework by confirming SAP Plant Maintenance (SAP PM) work in real time on mobile.

Overview

Eliminate paper-based processes and reduce data-entry errors in maintenance

Increase technician productivity with online and offline mobile access

Accelerate response time to equipment failures with mobile notifications

Control materials and costs with reservations, approvals, and SAP workflows

Improve material management with real-time reservation requests from the field

Details

Solution type

Industry

Compatibility

Works with

Features

Confirm work order activities with built-in time tracking

Trace every maintenance change with a complete mobile audit trail

Reserve materials from the field while executing work orders

Create SAP-ready maintenance notes faster with voice and QR code capture

Plans and pricing

All plans include:

Technical Information

Technical details

Deployment and operations

Security and compliance

Resources

Publisher

ITSS INFORMACAO, TECNOLOGIA E SERVICOS

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