Use machine translation to translate emails.

Benefit from machine translations on-the-fly and never miss something important coming from your customers.

Overview

Support Agent Efficiency

Improve agent productivity

Faster Case Resolution for Agents

Empower agents to solve cases faster

Service Efficiency & Satisfaction Increase

Increase service efficiency and improve customer satisfaction

Details

Solution type

AI Feature

Plans and pricing

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titleSAP Service Cloud Version 2, Machine Translation

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  • Details:

    • AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
  • Payment methods:

    • Click on “Activate with AI Units” to enable this AI Feature.

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

Technical details

technicaldetails1

Security

security1

Services and support

servicesandsupport1

Two individuals are seated at a table in an office setting. The person on the left is wearing a green jacket and has a laptop in front of them. The person on the right is wearing glasses and a white top, also with a laptop. Both faces are obscured by pixelation. A teal geometric shape is in the background.

Product documentation

View information and documentation for implementing and managing your SAP products.

View SAP Help Portal

Data security

Help protect confidentiality and data integrity.

Learn how to secure your enterprise

Business process security

Support compliance with regulatory requirements.

Explore security products from SAP

Risk and threat mitigation

Drive continuous improvement across your operations.

Report a security issue

Cloud delivery options

Enable a smooth transformation while meeting security and compliance requirements.

Explore our cloud options

Installation and setup

Follow these setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimize the configuration of SAP products with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP products with your existing IT landscape.

Resources

Initial Setup - SAP Help Portal

Product - SAP Help Portal

Product - Feature Scope Description

Product - What's New

Product - Community

Product - Security

Product - Basic Trial

Product Tour

SAP Service Cloud Version 2, Machine Translation

SAP Service Cloud Version 2, Machine Translation Demo