Contentstack AXP natively unifies content, real-time customer data & autonomous AI agents

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For digital leaders and architects struggling to scale content and personalization across channels, Contentstack is an Agentic Experience Platform (AXP) automates the delivery of adaptive, hyper-personalized customer journeys. Contentstack natively unifies a composable CMS, a CDP, and AI agents—turning real-time customer intent into immediate, revenue-driving action.

Benefits

  • A single solution for content at scale

    Everything required to create, manage, and deliver content through the full lifecycle in one place—giving teams a faster way to work, agents a foundation to operate within, and the ability to deliver high-quality experiences at scale.

  • Relevant and on-brand content

    Ground every piece of content in clear structure and brand context so it remains consistent, meaningful, and aligned—even as volume increases and new ways to search emerge.

  • Connected content operations

    Bring planning, creation, management, and delivery into a single flow, reducing spread and giving teams a clearer, more coordinated way to manage content at scale.

  • Deliver Adaptive Experiences

    Move beyond static, rules-based personalization to deliver hyper-relevant, 1-to-1 customer journeys that adapt in milliseconds based on live intent signals.

Features

Content Modeling

Separates data structure from its presentation layer and gives developers the ability to organize content logically without being restricted by visual or device considerations.

Content Modeling
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Multi-environment Deployment

System users can create multiple environments (development, staging, production, etc.) and push content everywhere simultaneously or one environment at a time.

Multi-environment Deployment
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Access Controls

Developers can quickly create roles and set access levels to empower the right people to manage and publish their content, while protecting the system from unauthorized changes.

Access Controls
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Plans and pricing

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  • Free to try in a full access environment.

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  • Includes 20 User
  • 3 digital properties
  • Included API Calls/Month
  • Included Storage
  • 10TB Bandwidth
  • 24/5 Customer Support
  • 99.90% Mission Control Uptime

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  • Advanced Capabilities
  • Premium Support
  • Premium SLA's
  • Higher Scalability

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  • Includes 10 User
  • 1 digital property
  • 6M API Calls/Month
  • 5TB of Storage
  • 5TB Bandwidth
  • 99.50% Mission Control Uptime
  • 24/5 Customer Support

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Customer reviews

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Technical Information

Technical details

Solution type Extensions and Add-ons
Category Commerce
Industry Travel and Transportation, Retail, Banking, Telecommunications
Works with
  • SAP Commerce Cloud
  • SAP Commerce

Deployment and operations

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Deployment
  • Software-as-a-Service solution This product is delivered online as a subscription service.
  • Deployed at scale on device This product is designed to be downloaded and deployed at scale on devices (e.g. mobile applications, intelligent agents, etc.)
  • Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server.
  • Integrates with SAP Cloud solutions This product integrates with SAP cloud solutions using standard SAP-approved interfaces and APIs.
  • Cloud Solution This product is designed to be delivered over a network as a cloud service.
  • User Assistance provided Assistance is provided to enable all target users to install configure, and use the solution.
Operations
  • Service Levels >99.5% This product achieves operational performance levels of 99.5% or greater.
  • Multi-tenant solution with full isolation and encryption This product utilizes a multi-tenant architecture with complete isolation and encryption of customer account data, policy and configuration settings.
  • Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting.
  • High availability and disaster recovery This product has been designed to ensure minimal service interruption and quick restoration of service in the event of a disruption.
  • Meets recommended data lifecycle management standards This product meets SAP Store-recommended standards for data lifecycle management and data destruction.
  • Meets SAP Store recommended Service Levels This product meets SAP Store-recommended service levels.
  • Meets recommended support levels This product meets SAP Store-recommended standards for support levels and turnarounds.

Security and compliance

The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.

Security
  • Encrypted communication channels This product employs encryption to secure all communication channels.
  • Secured against software vulnerabilities This product has been secured against common software vulnerabilities, such as operating system, SQL injection, memory corruption, and information leak vulnerabilities.
  • Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version.
Compliance
  • Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers.
Privacy policy

SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Publisher privacy policy

Resources

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Contentstack Headless CMS

Contentstack AXP Platform Overview

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More solutions provided by Contentstack Inc.

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