Recommend the best-fitting product or configuration based on end-customer needs

SAP Intelligent Product Recommendation leverages historical data and machine learning to streamline and simplify the quotation process and customer experience for configurable products. Recommend the best products, default configuration options, price estimate, and more based on customer needs.

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Overview

Enhance sales through improved product personalization

Increase revenue with better product personalization Provide solution recommendations with higher relevance, minimize new sales rep training time, expand in new markets, and increase quote to order conversion rates.

Reduce time to create a configured quote

Recommend the best products and configuration options based on the customer’s needs, price estimate, and other elements, such as lead time, total cost of ownership, and weight.

Reduce inventory carrying cost

Leverage machine learning algorithms to analyze historical sales data and market trends to predict future sales more consistently and reduce sales variability.

Details

Solution type

Business Essentials

Compatibility

Works with

Ce produit est compatible avec ou améliore les fonctionnalités de ces solutions SAP mais peut fonctionner sans elles.
  • SAP Variant Configuration and Pricing
  • SAP CPQ
  • SAP Commerce Cloud

Features

Defining end-customer needs and requirements

Leveraging the latest in SAP AI for manufacturers and distributors of complex products, SAP Intelligent Product Recommendation takes a ‘customer needs-centric’ approach instead of ‘technical parameters-centric’ method.

Data-driven intelligent recommendations

SAP Intelligent Product Recommendation works by leveraging historical data and machine learning to streamline and simplify the quotation process for configurable products, enabling you to recommend the best products based on stated customer needs.

Extract customer needs from unstructured text

The AI capability helps more quickly process end-user requirements that come as unstructured text, such as e-mail and Word files. This AI capability analyzes the text and gives the user hints about required product attributes needed by the end user.

Plans and pricing

Choose a base plan

SAP Intelligent Product Recommendation

  • Included:

    • Recommend optimal product and configuration based on end-customer needs without requiring a deep technical product and market knowledge.​
    • Enable decision support by predicting commercial attributes to ensure the recommended solution meets customer’s business objectives.
    • Use the purpose-built AI/ML framework with full lifecycle support; just load data, train model, and publish, with no need for a data scientist. ​
    • Leverage generative AI capabilities to extract customer requirements from unstructured text, such as e-mail, Word, and so on.

  • Metric:

    • This product is priced by “API Calls.”, with each block comprising 10,000 API calls per year.
    • API Call is the communication of an action to or from the cloud service to or from another system/technology that occurs via a defined application programming interface.
    • The minimum initial purchase is five blocks, totaling 50,000 API calls annually.

  • Contract duration details:

    • The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

  • Payment method:

    • Payment by invoice is supported for all countries. Click on the “Buy now” button to find out if payment by credit card is supported in your country.

  • Supported languages:

    • English and German.
monthly price
EUR 1,264.00
  • In blocks of 10000 API Calls per month
  • Contract duration 3 to 60 months
  • Auto-renewal

  • Included:

    • Recommend optimal product and configuration based on end-customer needs without requiring a deep technical product and market knowledge.​
    • Enable decision support by predicting commercial attributes to ensure the recommended solution meets customer’s business objectives.
    • Use the purpose-built AI/ML framework with full lifecycle support; just load data, train model, and publish, with no need for a data scientist. ​
    • Leverage generative AI capabilities to extract customer requirements from unstructured text, such as e-mail, Word, and so on.

  • Metric:

    • This product is priced by “API Calls.”, with each block comprising 10,000 API calls per year.
    • API Call is the communication of an action to or from the cloud service to or from another system/technology that occurs via a defined application programming interface.
    • The minimum initial purchase is five blocks, totaling 50,000 API calls annually.

  • Contract duration details:

    • The yearly price and quantity are pro-rated per month for contract durations that are less than a year.

  • Payment method:

    • Payment by invoice is supported for all countries. Click on the “Buy now” button to find out if payment by credit card is supported in your country.

  • Supported languages:

    • English and German.

Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

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    Product documentation

    View information and documentation for implementing and managing your SAP products.

    View SAP Help Portal

Resources

Product one-pager

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SAP Intelligent Product Recommendation at Maschinenfabrik Reinhausen

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SAP Intelligent Product Recommendation for complex equipment

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