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SAP Hybris Cloud for Sales

Work smarter, sell better, and win more deals – with our powerful sales cloud software

Understand your customers’ unique challenges, their industry, and how to help them achieve their goals – with SAP Hybris Cloud for Sales. This cloud-based CRM sales software gives you easy access to customer information, real-time analytics, social selling tools, and more – anytime, anywhere.

Why SAP for sales cloud software?

Because reps need fast, easy-to-use sales tools that can help them engage customers and close deals. Take advantage of best-in-class sales force automation, lead management, account intelligence, and more – at an affordable, subscription-based price.


Sales Automation: Efficiently manage your accounts and leads with an intuitive sales cloud solution designed for the way you actually work.

Social Selling: Easily collaborate with your team and extended sales community in the context of your accounts and opportunities.

Mobility: Sell anywhere with support for a wide range of mobile devices – including iPads, iPhones, and a variety of Android devices.


Product Capabilities


Learn about the core capabilities in SAP Hybris Cloud for Sales

Account Management Intelligence

Quickly update accounts, access complete customer intelligence – and keep everyone in the loop to ensure you and your team are delivering the right impact in every customer conversation.

  • Use sales automation functionality to quickly and effectively manage your accounts
  • Work with colleagues on important documents, keep tabs on the competition, and easily access product and pricing information
  • Monitor opportunities and account performance, and provide managers with the transparency they need
Collaboration and Social Selling

Accelerate sales cycles by collaborating effectively with your sales team, internal experts, customers, and partners – all in the context of your accounts and opportunities. 

  • Win more deals by collaborating effectively with your sales team and business social network
  • Use easy, social CRM tools to crowd-source ideas
  • Share sales best practices and information within the context of specific accounts and opportunities
  • Prepare for meetings and presentations on the go
Opportunity Management and Insight

Track sales activities, get real-time insight into opportunities, and keep tabs on the competition. Accelerate wins by using guided selling materials specific to each deal – and submit quotes and orders in seconds.

Real-Time Actionable Analytics

Monitor performance in real time, improve forecast accuracy, and run what-if analysis to zero-in on the right opportunities. Avoid end-of-quarter surprises with interactive dashboards, embedded reports, and advanced analytics.

  • Proactively drive your opportunities to close, while steering clear of unwanted surprises
  • View sales information with preset dashboards
  • Use embedded reports to track sales cycles, wins and losses, and revenue trends
  • Create configurable reports based on your specific needs
Simple User Experience

SAP Hybris Cloud for Sales has an intuitive, user-friendly interface. Built for the way you actually work, the solution makes it easy to access customer and product information, place orders, collaborate in context, and more.  

  • Access up-to-the-minute customer information in the right context
  • Quickly update your accounts – and use real-time updates and message feeds to keep your team in lock step
  • Tag and flag information for fast access, and use
    shortcuts to complete tasks quickly
  • Be prepared for every call and every close with instant access to all your information
ERP Integration

Push back-office information to users in real time – so they never have to hunt for pricing, quotes, or sales orders again. With native SAP ERP integration, all users can effortlessly stay on top of their accounts.

  • Get the latest customer information pushed to you from home base – anytime, anywhere
  • Access up-to-the-minute information from your back-office systems without wasting time searching for it
  • Leverage faster and more cost-effective integration than with other standalone sales applications
Microsoft Outlook Integration

Leverage the familiar tools you use every day. SAP Hybris Cloud for Sales works with your existing e-mail and calendar applications – such as Microsoft Outlook.

Sales Retail Execution
SAP Hybris Cloud for Sales, has retail execution capabilities designed to help you sell consumer products. Use it to plan and execute effective store visits, run successful promotions, enhance the retail experience for consumers, and more.
  • Maximize sales reps’ time in-store with retail plans, surveys, and tasks for target accounts
  • Increase wins at the shelf with insight from survey results and competitive comparisons  
  • Initiate replenishment and resolve issues on the spot with sales orders and service tickets
  • Track promotion compliance, and get real-time access to store visit data to improve sales performance
Sales Performance Management

Turn sales strategy into action by guiding and coaching sellers to ways to increase revenue, and exceed goals and objectives. Your team can also sell faster and perform better with the right territory management and forecasting and quota planning.


View the software in action

See what our customers are saying


The ROI of SAP Cloud for Sales?

What is the total economic impact of SAP Cloud for Sales? In this report, Forrester Consulting investigates the potential ROI, benefits, costs, and risks of deploying our cloud-based sales software.

How to boost sales effectiveness

To be effective, sellers need to communicate with informed, socially connected, and mobile savvy customers on a peer-to-peer level – contextually and in real time. This paper explains how to do it.


Free trial

Need a robust CRM solution for a small team? SAP Digital CRM is for you. Try it for free today. Then after 30 days, choose to continue with a $23 per user per month. It offers robust, enterprise-grade capabilities, it's flexible and scales with your business.

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