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How to Configure SAP HANA 2.0, express edition Telemetry

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How to Configure SAP HANA 2.0, express edition Telemetry

By Adrian Plata

Learn more about the telemetry feature, check proxy settings, and disable telemetry if desired.

How-To Details

Telemetry is enabled by default in SAP HANA 2.0, express edition. Use this tutorial to learn more about the telemetry feature, check your proxy settings, and disable telemetry if desired.


Step 1: What is Telemetry?

When you install SAP HANA 2.0, express edition, Telemetry is enabled by default. You can disable telemetry after installation is complete. Telemetry sends anonymous performance statistics and usage statistics to SAP, so that SAP can focus development efforts on areas most vital to the SAP HANA 2.0, express edition customer base.

Important: Your privacy is critical to SAP. Telemetry collects anonymous usage information while ensuring complete privacy. No identifying information or private information is collected, and you can opt out of telemetry at any time.

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Step 2: Disable Telemetry Using hxe_telemetry.sh

Disable Telemetry if you wish to stop sending anonymous telemetry data to SAP.

Start SAP HANA 2.0, express edition and log in as hxeadm.

Run:

/usr/sap/<sid>/home/bin/hxe_telemetry.sh -i 90 -u SYSTEM -p "<your_password>" -d SystemDB --disable

Tip: If you installed using the Virtual Machine method, <sid> is HXE.

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Step 3: Renable Telemetry

To re-enable telemetry, run:

/usr/sap/<sid>/home/bin/hxe_telemetry.sh -i 90 -u SYSTEM -p "<your_password>" -d SystemDB --enable

Tip: If you installed using the Virtual Machine method, <sid> is HXE.

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Step 4: Check Your Proxy Settings

If you are inside a corporate firewall and use a proxy for connecting to http and https servers, you need to identify your proxy settings, log in to Cockpit, and update the Cockpit Settings > Proxy page.

Note: If your Cockpit proxy settings are incorrect, telemetry will not work properly.

  1. Obtain your proxy settings from your network administrator.

    Note: If you are not inside a firewall, you can ignore this step and skip to the next topic.

    • You set your proxy settings earlier in this tutorial. In this example using Internet Explorer on Windows 10, notice how connections use a proxy server on port 8080.Proxy settings
  2. In Cockpit, select Cockpit Settings > Proxy.

    Cockpit Proxy
    • Under Http(s) Proxy, verify that Enable is checked.

      Note: Http(s) Proxy should be enabled, not the Network Proxy.

    • In Host, Port, and Non Proxy Hosts, verify the settings provided by your IT administrator.

      Make sure the host has a fully qualified domain name.

    • If you made any changes, click Save.

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Step 5: Get Telemetry Help

If you want to learn more about the hxe_telemetry.sh script, type ./hxe_telemetry.sh --help

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Next Steps

Updated 04/20/2017

Time to Complete

5 Min.

Beginner

Tags

Prerequisites

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