Butcher & Packer Supply Company
Customer Snapshot: Overview
30% increase in online orders in one year
Since 1937, Butcher & Packer has been in the business of meat processing supplies. In that time, much has changed, including consumer tastes for a more complex flavor palette and less red meat. With advances in refrigeration and transportation, there was less of a need for local businesses to supply ingredients, and many dropped out of the race. Butcher & Packer is the last company standing in the Detroit area, and its President attributes much of that success to staying ahead of the curve with technology. When they realized how much they could gain in time and efficiency by automating many of their processes, the company moved full-steam ahead and incorporated SAP Business One to help them Run Simple.
Butcher & Packer Supply Company
Madison Heights, MI, USA
Number of Employees
Line of Business
SAP Business One
The goal: Less time processing data… more time helping customers process meat
Customer Snapshot: History
Customer Snapshot: Business Model
The Art of Meat Processing is Going Strong
Butcher & Packer has been supplying both the food industry and home cooks with the best equipment, supplies, and ingredients for sausage making and meat processing since the 1930s. Its catalog runs the gamut from professional-grade knives and meat grinders to sausage-making kits and how-to books. In all, the company offers thousands of different products.
Customer Snapshot: Success Strategy
Serving the Industry and Generations of Home Cooks
Today, about 70% of Butcher & Packer's more than $5 million in annual revenue comes from industrial sales. About 30% is retail, from walk-in customers, catalog or Internet sales. In addition to industrial supplies, the store sells do-it-yourself brining or sausage kits, and also blends custom spices for industrial or personal use in meat processing.
Being the third generation doing this business, I grew up in it, and I expanded outside Detroit to other places in the United States. I basically kept up with technology and kept on moving forward.—Fritz Blohm, President, Butcher & Packer Supply Company
Curing an Overworked System
Butcher & Packer were looking for better inventory tracking, compliance and security for credit card authorizations and processing. They also needed the ability to process orders and notifications through the e-commerce site with real-time notifications to customers and inventory management.
Building a More Streamlined Future
Back in 1990, Butcher and Packer managed their accounting using a Unix-based business software called SCO, Santa Cruz Operating System. With that system becoming obsolete, it was important to find an alternative platform which could serve the business into the future. It was also critical to find a solution that would integrate well with the blending software being used in seasoning manufacturing operations, as well as the ecommerce platform that supported the company’s online sales.
Finding SAP Business One a good fit for their distribution business, Butcher & Packer brought in a reseller partner, Aether Consulting,for their expertise with SAP Business One, and approach to integrations.
Bottlenecks and throughput issues have gone away. There is nothing stopping us from getting things done.— Fritz Blohm, President, Butcher & Packer
Better Business: Benefits
Better Business: Run Simple
Filling More Orders in Less Time Than Ever
The Butcher & Packer warehouse is packed with more than 6,000 items that can now be managed and inventoried with a series of clicks. It’s easier for employees to assemble the various blends and kits, with prebuilt bills of materials. Streamlined shipping processes have allowed Butcher & Packer to double the number of its shipping stations – getting product out to customers faster than ever before.