Customer Snapshot: Overview
Named 2nd among Money magazine's 2010 survey of ''America's Best Places to Live.''
With their reputation as a top place to live in the United States, Maryland’s Howard County does things right when it comes to running the business of government. To gain even greater financial control and improved departmental efficiencies, Howard County leaders replaced their outdated legacy systems with LocalGovOne – a qualified SAP® Business All-in-One partner solution.
US$1.5 billion (budget)
Number of Employees
Implementation Partner URL
Ellicott City, Maryland, USA
Optimal Solutions Integration Inc.
Line of Business
Finance, Sourcing and Procurement, Sustainability
SAP Billing, SAP Business All-in-One
Customer Snapshot: History
Howard County has a rich and diverse history:
Customer Snapshot: Business Model
It’s no wonder that Howard County has been cited in national surveys as among America’s best places to live.
Customer Snapshot: Success Strategy
Supporting a Vision
A Vote of Confidence for Integration
We evaluated offerings from several vendors, and we also contacted other governments to better understand their implementation experiences.–Sandra Stecker, Deputy CIO, Howard County
Enter SAP: The SAP Experience
The result of their successful collaboration was a project delivered on time and within budget.
Better Visibility and Financial Control
Fiscal responsibility is a top priority. SAP software helped us streamline financial management and made it much easier for us to make the most appropriate decisions when it comes to spending.–Ken Ulman, County Executive, Howard County
Better Business: Benefits
Benefits that Extend Beyond County Lines
This improved control, extends from the purchase of $20 footwear to managing a multimillion-dollar grant. Taking the lead for 10 different jurisdictions in central Maryland, Howard County is managing a nearly $100 million portion of a federal grant to implement new broadband technology across the state.
The 1,000 miles of cable in this inter-county broadband network will ultimately connect over 1,000 schools, colleges, libraries, hospitals, and public safety facilities.
Better Business: Run Simple
With better financial management, our county departments can focus more of their time on core functions…that means faster utility billing times and greater visibility for activities planning and costs by the Department of Recreation and Parks. –Sandra Stecker, Deputy CIO, Howard County
A Walk in the Park for County Residents
Greater visibility into our county programs, including associating revenues with corresponding expenses, enables us to deliver the public services that our constituents really want.–Sandra Stecker, Deputy CIO, Howard County