Customer Snapshot: Overview
1/2 million cows produce ~3.4 million tons of milk annually in Switzerland
Emmi Group is the largest Swiss milk processor and one of the most innovative premium dairies in Europe. In Switzerland, Emmi focuses on the development, production, and marketing of a full range of dairy and fresh products as well as the production, ageing, and trade of primarily Swiss cheeses. In the past two years, Emmi has partnered with SAP to undergo a digital transformation and Run Simple. Emmi decided to upgrade the business systems at their Swiss production facilities in order to consolidate, streamline processes, and gain efficiencies in the core dairy processing operations.
CHF 3,404 million (US $3.52 billion)
Number of Employees
msg systems AG
Digital Economy, Run Simple
Line of Business
Manufacturing, Sourcing and Procurement, Supply Chain, Sustainability
SAP HANA, SAP Dairy Management by msg, SAP ERP
Customer Snapshot: History
Customer Snapshot: Business Model
Emmi Group is Switzerland's leading milk processor and currently employs around 5,750 people worldwide. This important role carries with it great responsibility, and not just to their immediate stakeholders such as employees, suppliers, and customers. They bear this responsibility throughout the entire value chain, while also committing themselves to constantly improve, in line with the company value of “We are continually developing!”
Customer Snapshot: Success Strategy
Upgrading the Landscape
From the beginning, Emmi has been a passionate supporter of farmers, cheese makers, and family tradition. They believe in sustainable agriculture and respect for the people, land, and animals that make their business possible. Remaining dedicated to tradition, Emmi strives to lead the industry in innovation, ensuring they bring only the highest quality, best-tasting cheese from Switzerland. By doing this, they need to find new ways to Run Simple and efficiently, and a digital transformation can bring Emmi to that new level.
Emmi’s challenge is creating seamlessness and consistency across their business systems. To achieve this objective, they had to upgrade their Swiss production facilities and get rid of the disparate legacy systems that were in place. Another challenge Emmi faces is pleasing the consumers who want transparency on labels more than anything else. Emmi needs to bring visibility into the manufacturing process to answer consumer’s questions, such as: what are they eating and where are these ingredients coming from? This kind of insight, however, will depend a lot on how well Emmi can process all the available data.
Emmi decided to upgrade the business systems at their Swiss production facilities in order to consolidate, streamline processes, and gain efficiencies in the core dairy processing operations. SAP Dairy Management by msg solution offered Emmi better performance and the opportunity for each plant to use the same milk processes.
Enter SAP: The SAP Experience
Better Business: Benefits
Emmi now has a greater ability to track and manage different milk deliveries based on their specific fat, protein, and lactose content. This helps the company determine which products the raw milk is best suited for – say, butter, mozzarella, or an Emmi yogurt drink. In addition to supporting greater efficiency, this level of traceability also dovetails nicely with fast-growing consumer demand and regulatory pressure to ensure greater transparency in our food supply.
Better Business: Run Simple
Paving the Way for a Bright Future
CEO Heinz Hodel notes that the larger dairy industry in Switzerland has yet to experience a full digital transformation, but imagines industry-specific business software is just the beginning. “In the next few years, the dairy industry will benefit from many of today’s emerging technologies,” Hodel predicts. “This could be robotics, 3D printing, IoT, and even drones.”