SAP Preferred Success, an advance on today's SAP Preferred Care offering, provides exclusive access to resources for accelerated adoption of your cloud solution, role-based learning, and enhanced incident handling. We'll help you break down complexity and successfully overcome challenges, so you can achieve your strategic and organizational goals.
As an add-on to SAP Enterprise Support, cloud editions, the SAP Preferred Success plan focuses on driving continuous cloud solution adoption and usage. It includes:
- Access to success resources, preferred communities, and enablement activities
- Best-practice guidance based on new and enhanced reporting of usage information
- Collaborative release planning
- Training and enablement for administrators and end users
- Advanced service levels and priority handling of top issues
With these resources, you'll be better equipped to orchestrate value and accelerate the return on your investment in SAP solutions.
Please note that SAP Preferred Success is initially available for SAP SuccessFactors solutions, SAP S/4HANA Cloud and the SAP Hybris Cloud for Customer solution.
