SAP Fieldglass Services Procurement

With our purpose-built IT solution, you can manage your external service providers securely and with simplicity.
An active service request with line items managed by both buyer and supplier

What is SAP Fieldglass Services Procurement?

Procurement teams face a complex set of challenges in managing external services. SAP’s services procurement solution helps track the who, what, where, when, why, and how of each project to streamline processes, reduce risk, and meet business goals.

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Manage external services—including consulting, marketing, maintenance, plant shutdown, repair, and security—with one holistic solution.

  • Cloud deployment

  • Project management office dashboard to govern statements of work (SOWs)

  • Resource management and allocation, service entry sheets, and time processing

  • Intuitive interface with AI-generated SOWs, chatbots, and decision wizard

SAP Fieldglass mobile apps

Stay on top of essential tasks while on the go. Especially for tasks that are time-sensitive and done often, flexible functionality makes it simple.

Review the apps

Key benefits

Secure better outcomes and cost optimization

Track and manage services effectively using a multi-user collaborative digital workspace to get a clear view of service spending with diverse metrics and workstreams.

Mitigate exposure to hidden risks

Improve digital and physical security by rapidly establishing, monitoring, and maintaining a clear chain of custody for every worker.

Boost productivity and results

Complete simple or complex projects quickly and efficiently with built-in flexibility, AI tools, an intuitive interface, and streamlined processes.

Data-driven decision making

Optimize service quality, cost, and speed with accurate and detailed reporting and advanced analytics to augment decision making.

Track resource time and costs automatically

Automate time processing for multiple SOWs, workers, and bill vendors based on agreed contractual rates.

Manage compliance and mitigate risk with confidence

Ensure compliance with local tax and labor regulations, including those in highly regulated industries, to meet government mandates.

Key features

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Integrated end-to-end services procurement platform

  • Integration tools and APIs

  • Partner ecosystem

  • Service providers management

Cost, quality, and budget controls

  • Project milestone and deliverable tracking

  • Guided decision making with analytics

  • Integrated purchase order hierarchy

  • Reports, task, and assistance with Joule

Compliance, security, and risk management

  • Full visibility into projects and worker details

  • Enhanced security through worker tracking

  • Flexible configuration options

  • Contract compliance

See how customers are succeeding with SAP

Supporting 250% expected growth in external workers

Discover how Los Alamos National Laboratory automated manual, paper-based processes to scale its external workforce in real time.

Providing next-generation, intelligent procurement

Learn how Accenture supports enterprise-wide spend management activities on a single global platform.

One system to automate contract worker management

Mr. John Martinez shares how Energy Queensland Ltd has digitalized external workforce management and transformed its operations by integrating SAP Fieldglass applications with SAP S/4HANA

Portfolio recognition and awards

The SAP Fieldglass portfolio is recognized as a multi-faceted industry leader based on verified user reviews, ratings, and in-depth customer insights.

Technical information

Use SAP Business Technology Platform with this cloud solution to gain visibility, extend applications, and integrate your source-to-pay processes.

Visibility

Unlock spend data with solutions that deliver total spend visibility, aid in planning and forecasting, and connect critical data from SAP and third-party sources.

Extensibility

Customize and extend the value of spend management solutions by eliminating inefficiencies, building new apps, enhancing existing apps, and providing personalized experiences.

Integration

Centralize data, remove silos, and create a connected enterprise with integration solutions from SAP, streaming your source-to-pay process with prebuilt connections.

See what analysts are saying about SAP Fieldglass

SAP Named a Leader in Gartner® Magic Quadrant™ for Source-to-Pay Suites

Find out why SAP has been recognized as a Leader for our ability to execute and completeness of vision in the 2025 Gartner Magic Quadrant for Source-to-Pay Suites.

Gartner, Magic Quadrant for Source-to-Pay Suites, Micky Keck, Kaitlynn Sommers, Balaji Abbabatulla, Cian Curtin, Lynne Phelan, Chaithanya Paradarami, Martin Shreffler, 24 March 2025

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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