An App to Manage the Field Workfoce
Cater the need of field workforce management for Electric, Gas, Sewer, and Water Industry. (cFSM) helps the high-performing utility efficiently manage after-sales services. Using cFSM to build and control technician schedules to create more-efficient operations which work to improve service performance and increase customer satisfaction.
Overview
Increase Productivity of Maintenance Personnel
Access real time information such as Notifications, Order Operation, Work History, Pending Jobs etc. available to maintenance personnel to be more productive.
Customize according to your workflow
Customizable for any industry specific workflow. Get immediate access to quantitative information that will create accountability for your employees, increase productivity, and make workflow more efficient
Access a User-Friendly Interface
UI are usually built specifically for one type of device and needs extensive effort to change. With our solution face this challenge by accessing a configurable, user-friendly interface that will keep employee performance and satisfaction high.
Details
Solution type
Extensions and Add-ons
Industry
Oil, Gas, and Energy, Utilities, Public Sector
Compatibility
Works with
Features
Integrate with SAP Backend
Seamless integration with SAP Cloud Platform, CRM, and SAP ERP

Enjoy Intuitive Workflow with Various Functions
Novel functions include Service Order Completion, Time Reporting, Material Confirmation, Inventory Movements (Truck to Truck Transfer), Meter Reading Entry, Meter Installation, Removal, Exchanges, Turn On, Turn Off, Shut Off Non-Pay, Customer Complaint Investigation, and more.

Plans and pricing
Free Trial
Includes 1 User For 30 DaysFree- Maximum contract 30 days
Includes 1 User Standard Pricing
Includes 1 User Price unavailable in this regionIncludes 1 User
Customer reviews
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Enterprise Asset Management |
| Industry | Oil, Gas, and Energy, Utilities, Public Sector |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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Resources
cFSM - Field Service Manager
Publisher
Crave InfoTech
Crave InfoTech is a minority and woman-owned organization dedicated to delivering innovative, AI-powered solutions that enable hyper-automation for future-ready enterprises. Founded in 2007, we specialize in providing digital and AI solutions on the SAP Business Technology Platform (SAP BTP) and hyperscale platforms. Serving customers across North America, India, EMEA, and APJ, we empower companies to evolve into Intelligent Enterprises, accelerating value creation through enhanced agility, focus, and efficiency. As a reputed SAP Migration Factory partner and advisor, we help businesses drive innovation, deliver exceptional value to customers, and positively impact society.
