Human capital management research

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FUTURE OF WORK RESEARCH LAB

The future of work and HR technology trends

Original research and insights from SAP SuccessFactors' organizational scientists

From talent partner to strategic powerhouse: How HR can elevate its role in the C-suite.

The key lies in better data integration, AI leadership, and cross-functional collaboration. The latest research provides evidence-based recommendations for HR leaders seeking to elevate their partnership with the C-suite through technological advancements and cross-functional

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Keeping the human in human resources: The future of HR in the age of AI

As AI reshapes the future of work, HR must lean into its human strengths—ethics, empathy, leadership, and culture. This report outlines emerging HR archetypes and capabilities needed to thrive alongside AI, urging HR to evolve, upskill, and lead the transformation. The future of HR is more human, not less.

Maximizing the value of AI for HR research program

Watch an overview video of the research program featuring a senior HR research scientist for SAP SuccessFactors, then read the quick guide to get started.

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Strategies for AI governance and workforce engagement

Learn how HR leaders can use AI to drive meaningful change and get actionable strategies to drive governance, boost adoption, and ensure ethical AI deployment.

Improving AI literacy and readiness across the business

Learn segment-specific strategies to help you enhance adoption, employee confidence, and organizational readiness.

New SAP research shows mixed attitudes around AI at work, revealing why AI literacy is imperative

New SAP survey data shows that employees’ understanding of AI varies greatly, which is impacting their attitudes toward the technology and those who use it at work.

Four approaches to making skills a reality in your organization

Many companies struggle to establish a solid skills foundation. See how HR technology can help organizations execute and integrate a skills-based strategy across HR practices.

Learn about Norsk Hydro’s skills journey

Skills-based hiring: Changing mindsets and assessing the timeline

Discover key insights from our latest research on skills-based hiring and the evolving relevance of resumes.

View the skills-based hiring timeline infographic

View the changing mindsets infographic

Read the blog about skills-based hiring

Winning the race for skills with skills-based pay

Learn about the benefits of a skills-based pay approach and ways to incorporate skills-based pay into your organization’s compensation strategy.

Six questions to ask as you pursue your skills journey

Dr. Lauren Park, senior HR research scientist, discusses the importance of understanding the business opportunity for skills, prioritizing HR practices for a skills overhaul, and more.

Improving the experience of every employee

Explore this interactive workbook, with hands-on exercises and expert insights, to learn the roles departments play in improving day-to-day operations and creating a thriving workplace culture.

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How HR, managers, and AI shape the future of employee experience (EX)

EX is no longer just the responsibility of HR; it’s a collaborative effort that includes people managers, IT, leadership, and even employees themselves.

Introduction to research on employee experience (EX)

Hear from Dr. Lauren Park, Senior Research Scientist, on where EX is today and the future of EX, including how EX is conceptualized, who owns EX, how EX is measured, and the emerging role of AI in EX.

Igniting the potential of all talent to succeed

Explore how your organization can rethink how you define, assess, and utilize the potential in every employee.

Introduction to research on employee potential

Hear from Dr. Lauren Park, Research Scientist, on how the concept of employee potential is defined, how it’s evolving, and the role HR technology will play.

Realizing employee potential with HR technology

Learn how SAP SuccessFactors solutions can help your organization understand and ignite the potential of your workforce.

Six best practices to prepare people managers for success

Find out how the role of people managers is changing and how you can prepare people managers for peak performance and outcomes – today and tomorrow.

Research on transforming people management

Hear Dr. Lauren Park, Research Scientist, discuss how the people manager role is evolving due to hybrid work, automation, and elevated expectations.

Six ways to prepare future-ready people managers

See how SAP SuccessFactors solutions for HR and talent management help organizations improve the people manager experience, performance, and readiness.

Steps to improve the outcomes of fluid work experiences

Learn how your organization can optimize the experiences and performance results of cross-functional, self-managed working teams.

Optimizing outcomes for cross-functional teams

See how you can create, manage, and track team performance and enhance the outcomes of teams that exist beyond traditional hierarchies.

Five ways to enhance the outcomes of dynamic teams

Enable dynamic teams to achieve more by building a team-based structure, selecting the right talent, increasing visibility into team roles and progress, and more.

Building a culture of lifelong learning

Discover key insights from the Fostering Lifelong Learning research and learn how to create a culture of continuous learning in your organization.