Maximize value of SuccessFactors by improing user experience

We are offering TechTouch that creates and displays navigation on web system by using browser extension. Users are guided through the contents of their work, highlighting only the necessary parts of the numerous input fields. Customer don't need to customize their SuccessFactors. A partner that is a member of SAP’s curated startup ecosystem.

Overview

Maximize the value of system implementation

Many companies have problems with couninius engagement for user after system implementation. In many cases, the reason for this is that users are not able to operate the system as intended, or that they have problems using the system in the first place.

Reduce inquiries/returns

On-screen navigation can be created in real time based on user inquiries and returns, which are common after the system is up and running. This can greatly reduce the number of inquiries from users and the man-hours required to respond to returns due to incomplete input information.

Reduce system input time

By setting support functions and check rules for complex input items, users can be encouraged to select and input appropriate values, leading to improved data quality and reduced input operation time for the entire system.

Details

Solution type

Extensions and Add-ons

Industry

Cross-Industry, Automotive, Banking, Public Sector, Insurance

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP SuccessFactors platform