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  • Joule with SAP Service Cloud Version 2
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Joule with SAP Service Cloud Version 2
Overview
  • Overview
  • Plans and pricing
  • Technical information
  • Resources
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Joule with SAP Service Cloud Version 2

Provide service agents instant access to customer information.

Joule in SAP Service Cloud Version 2 enables service agents to have customer information at their fingertips. Leveraging its generative AI capabilities, Joule in SAP Service Cloud Version 2 aims to understand your requests, retrieve information and complete your tasks in a conversational way, thus service representatives can easily interact with the system and improve productivity.

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Overview

Direct Information Access

Increase productivity by accessing and navigating directly to needed information

Faster Query Response

Improve the overall customer experience by responding faster to queries

Details

Solution type

AI Feature

Compatibility

Works with

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SAP Service Cloud

Plans and pricing

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  • Details:

    • This AI offering is included with Joule Base at no additional cost. A subscription to Joule Base is required to use it.
  • Please keep in mind that in order to use this AI Agent/AI Feature, you will need the base product.

  • Payment methods:

    • Click on “Subscribe with Joule Base” to enable this AI Feature.

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Technical Information

Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

Technical details

technicaldetails1

Security

security1

Services and support

servicesandsupport1

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Product documentation

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Business process security

Support compliance with regulatory requirements.

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Risk and threat mitigation

Drive continuous improvement across your operations.

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Cloud delivery options

Enable a smooth transformation while meeting security and compliance requirements.

Explore our cloud options

Installation and setup

Follow these setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimize the configuration of SAP products with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP products with your existing IT landscape.

Resources

Product - SAP Help Portal

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Product - Feature Scope Description

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Product - What's New

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Product - Security

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Register for Early Adopter Care

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SAP Service Cloud Version 2, Joule with SAP Service Cloud Version 2

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Попитайте Joule

Съединени американски щати

+1-800-872-1727

България

+359 2 995 0534

Или вижте нашия пълен списък на локалните номера на държави

Свържете се с нас

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