SAP Customer Experience (CX) Success Stories
See how our customers are thriving with CX solutions
SAP Customer Experience solutions help businesses stand out from the crowd – and keep winning.
Launching an innovative customer experience
See how retailer Virgin Megastore creates fun experiences by blending in-store shopping with the convenience of e-commerce.
>8,000 products in a digital knowledge base
Find out how faucet brand Moen digitalized sales, service, and marketing operations to create a smooth CX and increase sales.
Generating $8.4 million in incremental purchases
Discover how Breakthru Beverage Group transformed interactions with customers using personalization and lifted company revenue.
Launching e-commerce to boost customer experiences
Explore how furniture manufacturer South Shore redesigned its customer experience by introducing direct-to-consumer e-commerce.
50% less time needed for contract creation
Explore how energy company MVV Enamic maximized synergies with its B2B partners and improved customer satisfaction.
Continuing a legacy of innovation with e-commerce
See how technology company Kodak increased sales by connecting B2B customers with the products and services they know and love through e-commerce.
New customer experience models
Learn how emerging technologies come together to create exceptional experiences