Joule
What is Joule?
Joule is an AI solution that helps teams act with clarity and collaborate without silos. With AI agents for all core functions, powered by SAP business process expertise, your AI strategy scales faster and wider.
Turn siloed data and tasks into intelligent, connected workflows that:
Improve decisions and speed up end-to-end processes.
Create a unified AI experience across SAP and non-SAP systems.
Deploy responsibly with trusted security and governance.
Drive efficiency, innovation, and growth
Increase productivity up to 75% across core business processes and empower teams to unlock new value.*
Scale AI impact
Accelerate business value across every core function with ready-to-use AI that understands your business context.
Innovate confidently
Reduce business transformation risk and complexity with built-in enterprise-grade ethics, security, and compliance.
Announcing general availability of agent builder in Joule Studio
Join the webcast to explore the new agent builder in Joule Studio—and see how to build, deploy, and customize AI agents with speed, security, and compliance.
What makes Joule unique?
A new human advantage
Joule empowers your people to see further, work smarter, and unlock new impact for your business.
Automates complex workflows with teams of ready-to-use AI agents.
Delivers insights on demand grounded in your data and trusted sources.
Proactively recommends next-best actions to keep work moving.
Performance that scales
Joule inspires everyday use, connects teams, and adapts as your business grows so value scales rapidly across functions.
Woven into the flow of work across systems your employees already use.
Delivers AI agents in every core function that can collaborate cross-functionally.
Speeds up custom AI development with simple tools to extend and build AI agents.
Agility without compromise
Joule lets you innovate with agility using built-in SAP security, ethics, and compliance to reduce risk and IT overhead.
Upholds your existing SAP role-based access controls during every AI action.
Adheres to global AI standards and regulations and is ISO/IEC 42001 certified.
Provides robust protection and privacy measures for your sensitive data.
Create tangible value across every part of your business
Supply chain management
Build a more agile, resilient, and customer-centric supply chain with AI.
Finance
Enhance cashflows, boost revenue, and optimize profit margins with AI.
Procurement
Boost your bottom line with AI that improves supplier performance, streamlines operations, and cuts costs.
Human resources
Drive the success of every employee and achieve organizational agility with AI for HR.
Customer experience
Drive profitable growth with AI that streamlines workflows, optimizes engagement, and seamless customer experiences.
IT and Developers
Use AI to boost productivity, accelerate innovation, and maximize uptime and system reliability.
Unlock enterprise intelligence with Joule
Watch our webcast series to see how Joule delivers real-time, trusted AI insights across SAP workflows for faster results.
Key features
Supercharge human performance
Role-specific AI assistants that work like teammates, orchestrating agents that automate multi-step workflows
2,100 AI skills with that help employees complete routine tasks up to 80% faster using natural language*
On-demand analytical insights on your business data that help teams make faster, more informed decisions
Break down silos across functions
Collaborative AI agents for finance, supply chain, HR, and more that connect workflows across departments
Joule Studio agent builder for creating, testing, and deploying custom agents that automate complex work
Interoperability with non-SAP systems using Microsoft 365 Copilot integration, A2A protocol, and MCP servers
Reduce risk with built-in governance
Integration with your existing SAP access controls to protect sensitive data and maintain compliance
Alignment with guiding principles for the ethical use of AI from UNESCO and other frameworks
We do not share your data with third-party LLM providers for the purpose of training their models
See how customers are succeeding with SAP
Saving thousands of hours with Joule Agents
Explore how Bosch increased customer service efficiency and quality with Joule.
Transforming SAP project delivery
Discover how SAP Joule for Consultants enables KPMG firms to provide a better service for clients.
Elevating HR productivity and impact
Learn how SA Power Networks enables their HR team to focus on high-value work by answering employee queries with Joule.
Joule innovations
Agent builder in Joule Studio
Build, deploy, and customize Joule Agents that automate complex workflows and improve efficiency across your business. Your teams can innovate faster using natural language and built-in SAP business process expertise to deliver secure, compliant, and production-ready AI agents.
Microsoft 365 Copilot integration
A first-of-its-kind integration of Joule and Microsoft 365 Copilot will boost employee productivity with seamless copilot assistance. Users can choose the copilot that best supports their active workflow and still access many of the other copilot’s skills.
SAP Joule action bar
Joule simplifies AI with an action bar that travels with your employees across all their web applications to provide a seamless experience across both SAP and third-party systems. Joule helps you stay in your workflow and experience AI that understands, anticipates, and serves your needs—regardless of the application.
SAP LeanIX AI Agent Hub
SAP LeanIX AI Agent Hub that provides a clear, centralized view of all AI agents in use—including custom and third-party agents. Discover new agents and use cases with Agent Registry, and drive adoption and governance via a KPI dashboard.
AI Assistants in Joule
AI assistants in Joule are role-specific AI partners that help your employees navigate complex business processes. AI assistants use role-based context to orchestrate Joule Agents and other AI assistants to help get work done faster and smarter. AI assistants are coming soon for roles across every business function such as finance, procurement, HR, and more.
Agentic orchestration
Boost employee productivity by automating ad hoc workflows. When a task requires multiple skills or Joule Agents, Joule autonomously orchestrates the right combination to complete the multistep objective.
Deep research and analytical insights
Users at every level of an organization can ask complex questions and receive deep, strategic research, and analysis in a single connect experience. Using internal intelligence, external intelligence, and trusted resources users can tap into multiple sources without ever leaving Joule.
Cognitive robotics using real-time enterprise context
We’re extending agentic AI into the physical world to execute complex, context-aware tasks using business intelligence. Embodied AI revolutionizes automation, resulting in higher productivity, lower costs, and resilient operations.