Professional services
Expand your services business with unified applications, AI, and trusted data.
Deliver successful project outcomes and exceptional service experience for your clients using one integrated platform.
Our professional services solutions can help you:
Offer excellent service with integration across the professional services value chain.
Maximize project impact and skills utilization through AI-driven insights.
Optimize profitability with real-time data integration between projects and finance.
Monetize service delivery with flexible automated billing and invoicing.
Improve service delivery by streamlining project and billing management.
Cultivate new revenue models
Enable efficient, scalable, and agile execution of new strategies to meet client demand and seize growth opportunities.
Boost service excellence
Enhance and automate service delivery and operations using AI insights and agents to gain a competitive edge and drive profitability.
Strategically manage your workforce
Optimize project resources using AI-powered advanced skills matching. Balance demand with people’s skills, experience history, and availability, to find the right fit.
Explore how professional services solutions from SAP and partners can help your company run better
Connect your entire services business—from selling and planning, to staffing, to delivery and billing.
Automate bidding for professional services
Enhance the bidding and sales process with integrated professional services automation that:
Connects sales and delivery teams using a single platform for seamless project handover.
Improves bid and no-bid decision-making using insights from past win-loss data.
Increases wins with AI-driven pricing optimization.
Efficiently tracks and manages leads and opportunities in a centralized location.
Provides a 360-degree view of opportunities, stakeholders, and interactions.
SAP APPLICATION
Customer relationship management
Streamline and automate critical selling processes and empower account managers with AI-based recommendations.
SAP APPLICATION
Quote-to-cash management
Optimize sales and increase customer satisfaction with tools to manage billing in real time, from pre-billing to revenue management.
SAP APPLICATION
Resource operations planning
Increase efficiency using standardized processes and preconfigured industry best practices.
SAP APPLICATION
Transformative analytics and AI
Make better decisions using a single source of truth from a unified data analytics and enterprise planning solution.
PARTNER APPLICATION
Intelligent Project Pricing & Estimating
Make project-based pricing and estimation more efficient with sophisticated analytics based on actual historical performance.
Staffing and utilization management
Connect team members on a unified project and resource management platform to:
Staff the right people for projects with a single source of truth for skills and experience.
Understand future staffing needs using data insights to identify skill gaps.
Improve billable utilization with real-time access to capacity data.
SAP APPLICATION
Enterprise resource planning
Reduce manual effort and errors with automation for routine tasks like staffing, timesheet management, and project tracking.
SAP APPLICATION
Human capital management
Match resource needs to employee profiles using AI-driven staffing tools and assistants.
SAP APPLICATION
Contractor management
Increase subcontractor capacity and manage fluctuating workloads by monitoring costs and productivity in real time.
PARTNER APPLICATION
ProFinda Enterprise Workforce Optimization Platform
Match people to projects based on skills, economics, and employee preferences, using AI-powered resourcing and staffing tools.
PARTNER APPLICATION
Whoz Global Workforce Optimization Platform
Improve workforce optimization with an AI-powered platform for managing skill mapping, planning, and performance forecasting.
Real-time work-in-progress tracking
Strategically manage resources with an integrated suite that allows you to:
Improve project outcomes with auditable, clear SOW-based work in progress.
Reduce write-offs with time and expense tracking in one connected system.
Protect margins and reduce scope creep through robust change request management.
Increase project success rates using analytics to identify hidden execution risks.
SAP APPLICATION
Travel and expense management
Increase policy compliance and financial integrity throughout the expense lifecycle with built-in controls and AI-supported auditing.
SAP APPLICATION
Solution order management
Simplify processes, from creating solution orders to delivering services, using a unified solution for invoicing and controlling.
SAP APPLICATION
Entitlement management
Handle complex entitlement scenarios using automated processes and dynamic authorization management.
SAP APPLICATION
Service excellence
Optimize customer service via omnichannel support, intuitive case management, and seamless front-to-back processes.
SOLUTION EXTENSION
SAP Convergent Mediation
Increase revenue visibility and reduce leakage with tools to translate usage data into bills and invoices in real time.
PARTNER APPLICATION
Icertis Contract Intelligence for SAP Ariba
Reduce risk, shorten timelines, and maximize value with automated contract creation, approval, and compliance tracking.
Automated billing management
Manage billing in real time, from pre-billing to revenue management with integrated solutions to:
Bill accurately and collect faster using real time data insights and automated processes.
Reduce days sales outstanding with unified project management and finance processes.
Improve billing by combining and aggregating data from multiple sources into a single stream.
Create billing plans that automatically generate invoices at predefined milestones.
SAP APPLICATION
Accounts receivable optimization
Optimize working capital, improve customer experience, and flag risky accounts with centralized, automated receivables management.
SAP APPLICATION
Subscription billing
Effortlessly set up and manage billing for subscription-based services with automation.
SAP APPLICATION
Quote-to-cash management
Unlock recurring revenue, take offerings to market quickly, and monetize usage data with end-to-end automation from sales to invoicing.
SAP APPLICATION
Profitability analysis
Reduce revenue leakage with analytics to identify potential unbilled services, missed milestones, and incorrect billing.
PARTNER APPLICATION
Infosys Billing Management Solution
Generate timely bills, minimize errors, and reduce revenue leakage with sophisticated time, expense, and bill management tools.
Discover SAP Business Suite
See how SAP cloud ERP applications, SAP Business AI, and SAP Business Data Cloud come together to deliver exceptional value for your organization.
See how customers are succeeding with SAP solutions for professional services
See what analysts are saying about SAP
SAP Cloud ERP named a Leader
Explore why Gartner named SAP Cloud ERP as a Leader in its Magic Quadrant for Service-Centric Enterprises.
Gartner names SAP a leader for source-to-pay suites
Find out why SAP has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Source-to-Pay Suites.
SAP recognized as a Leader in iPaaS
Discover why SAP is positioned as the vendor with the highest ability to execute in the 2025 Gartner Magic Quadrant.
SAP Business Suite Webinar Series
See how Business Suite can help your finance team optimize capital, increase efficiency, and reduce risks.
Resources
Four scenarios for the future of AI and finance
Discover the four very different ways artificial intelligence will affect finance and how leaders should prepare.
Consulting firms accelerating projects with AI
Learn how consulting firms are adopting AI to boost efficiency, accuracy, and client value.
Professional services firms target tech talent
Learn why midsize professional services organizations are cautiously pursuing AI investments, according to an SAP Insights survey.
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Connect with SAP industry experts
Get advice on how to drive cost-effective transformation and sustainable growth with our innovative industry solutions.
Explore packages and pricing
Choose modular, AI-enabled solutions tailored to your business priorities—finance, supply chain, HR, procurement, or sales—and grow at your pace.
See what’s ahead with SAP road maps
Browse upcoming strategies and advancements across SAP products and industries—and get the insight you need to plan your strategy with confidence.