LTIMindtree: Unifying two IT leaders with business-wide agility, innovation, and insights
Explore LTIMindtree’s unifying digital-first approach
What happens when two IT giants merge—challenge or transformation? For LTIMindtree, success meant building a unified digital core that delivers business continuity, agility, and innovation. The global tech consulting firm achieved this with SAP Cloud ERP Private and SAP Business Technology Platform.
| Industry | Region | Company Size |
| Professional services | Mumbai, India | >86,000 employees |
increase in workforce talent and skills.
faster allocation cycles.
Principal Director and Head of SAP and CRM, LTIMindtree
Merging two IT giants into a united enterprise
The merger of Larsen & Toubro Infotech Limited (LTI) and Mindtree Limited (Mindtree) to form LTIMindtree was much more than a union of two companies. Two complex business ecosystems, each with its own processes, systems, and culture, had to be united.
The stakes were high. Could they create a frictionless, efficient enterprise without disrupting operations? What strategies could help them accelerate business growth while maintaining operational stability?
The answers to those questions couldn’t be left to chance for the newly merged company with an ambitious goal of reaching US$10 billion in revenue. LTIMindtree needed a bold transformation strategy to break down silos, standardize operations, and position the business for sustainable growth. A fractured digital landscape will slow decision-making and curb innovation, but with a unified, intelligent digital core, LTIMindtree can move faster, scale smarter, and innovate confidently.
At the heart of this challenge was the need to harmonize critical business functions, including finance, procurement, and human resources. Before the merger, each company operated with separate ERP systems. This fragmented technology environment made cross-business collaboration inefficient, processes inconsistent, and real-time visibility difficult. Without a centralized platform, decision-making was slower, and innovation became much harder to scale.
CIO, LTIMindtree
Building a foundation for business continuity with a clean core approach
LTIMindtree knew it needed a transformation to simplify operations, accelerate decision-making, and establish a single source of truth across the organization. That’s why the team chose the SAP Cloud ERP Private package and SAP Business Technology Platform (SAP BTP) as the backbone of the transformation.
With SAP Cloud ERP Private, LTIMindtree consolidated its ERP systems into a standardized solution that supports critical business functions such as finance and procurement (see the figure). The transition was completed within 100 days—a remarkable achievement that minimized disruption and helped ensure continuous innovation.
From the outset, LTIMindtree prioritized a clean core approach to building an ERP foundation that is consistently current and fit for the future while minimizing technical debt and enhancing system agility. This strategy requires keeping customizations to the core of SAP Cloud ERP Private to a minimum while leveraging cloud solutions for extended functionalities.
As a first step, the company leveraged advisory and execution services for intelligent custom code management from SAP Services and Support to assess and streamline its custom code landscape. “The services were like an MRI of our ERP landscape,” describes Rajesh Kumar R, CIO of LTIMindtree. “The diagnostic results gave us a clear view into areas of concern and opportunity. Based on the findings, we could categorize our technical debt into four areas: retire, optimize, extend, and fit to standard.”
Processes that were not part of the cloud ERP’s core were either migrated to SAP BTP, optimized, or retired altogether. To further improve business process efficiency, LTIMindtree adopted SAP Signavio Process Transformation Suite to support data-driven decision-making and process optimization through process modeling and intelligence. The SAP Cloud ALM solution was also used to efficiently manage cloud operations, helping ensure continuous monitoring, governance, and performance optimization.
But the transformation doesn’t stop there. A center of excellence (CoE) comprising IT, finance, and business leaders was established to carefully evaluate deviations from standard SAP code with a strong preference for extensions based on SAP BTP instead of core modifications.
For its commitment to the clean core strategy, LTIMindtree has been recognized as the first gold tier partner for the center of excellence for SAP BTP in the Asia-Pacific region.
CIO, LTIMindtree
Fueling business agility and growth with a well-executed transformation
By embracing SAP’s intelligent enterprise solutions, LTIMindtree created a high-performance digital foundation, helping ensure business continuity, seamless collaboration, and a frictionless user experience. The result was a proven, measurable impact across operations and finance.
LTIMindtree’s investment in SAP solutions delivered transformational results across its operations and finance functions, including:
Predictable TCO through a subscription-based revenue model that includes simplified licensing and fungibility
An increase in employee productivity by one hour each day by leveraging automation and generative AI use cases
Accelerated time to market with real-time pricing, sales channel unification, and faster onboarding
Faster accrual report generation time, complex allocation cycles, and profit-and-loss refreshes
SAP’s modern interfaces have empowered teams to collaborate more efficiently, make smarter decisions, and deliver greater reporting accuracy. The transformation also unlocked AI-driven innovation and automation at scale.
“For example, in one HR use case implemented using SAP BTP in SAP SuccessFactors solutions, we increased efficiency by 80% and reduced manual reconciliation from three hours a day to just 20 minutes,” shares Maclean Josh, principal director and head of SAP and CRM at LTIMindtree Limited. “Our teams now spend far less time on admin work and far more on strategic workforce initiatives.”
LTIMindtree’s center of excellence for SAP BTP began with 34 use cases, and currently there are 50 use cases in the pipeline for the transformation road map.
Paving the way for industry leadership and excellence
LTIMindtree’s digital transformation is an ongoing journey. By applying a clean core strategy to SAP Cloud ERP Private and SAP BTP, the company drives continuous innovation, automation, and business process optimization, helping ensure it stays ahead in a rapidly changing market.
The center of excellence is actively expanding SAP BTP use cases and spearheading new AI, automation, and process improvement initiatives. Advanced machine learning and generative AI are integrated into core business functions, delivering higher efficiency and smarter decision-making.
To strengthen workforce management and employee experiences, LTIMindtree plans to continue expanding its human capital management capabilities in SAP SuccessFactors solutions with AI, optimizing talent acquisition, retention, and engagement. Continued enhancements with SAP Ariba and SAP Concur solutions boost procurement, cost control, and overall financial performance.
Deeper analytics and predictive intelligence, enabled by SAP Analytics Cloud and SAP Signavio, unlock real-time insights and greater business agility. Future priorities include advanced finance automation, supply chain intelligence, and new sustainability initiatives.
As LTIMindtree moves toward its US$10 billion revenue goal, SAP solutions remain central to scaling operations, driving flexibility, and delivering industry benchmarks for agility and resilience. By staying at the forefront of technology-driven transformation, LTIMindtree is future-proofing its business and setting new standards for industry leadership.