The scope of this SOC report includes SAP Digital Interconnect, hosted in the co-location data centers in Chicago, USA; France, Paris; Singapore; Sterling, Virginia (USA); Slough, UK and in Amazon Web Services data centers France, Paris; Dublin, Ireland; Ohio, US East; Singapore and US East, Virginia.
SAP Digital Interconnect, formerly SAP Mobile Services, provides cloud-based engagement services that enable enterprises to connect with their customers. Anonymized mobile-sourced data and analytic services provide near-real time consumer insight to brands and agencies around the globe. SAP Digital Interconnect services help operators worldwide simplify and optimize connectivity, monetize messaging services, and reduce network costs without additional capital expenditure. In addition, SAP operates one of the world’s largest, most reliable cloud messaging networks, reaching 7.3 billion subscribers on over 1,000 operators in more than 220 countries and processing over 1 billion messages daily.
SOC2 reports fulfill various information and assurance needs of customers and aim to place trust in SAPs service organization systems, processes and controls. These narratives are related to the trust principles Security, Availability, Confidentiality Processing Integrity or Privacy which must be met to demonstrate a well-designed system. SOC2 also contains details on performed tests and their results. SOC2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC2 Type 2 also includes the operating effectiveness of controls for a dedicated period of time.
SAP Digital Interconnect has prepared SOC2 Type 2 audit report by an independent 3rd party accountant. This version of the report covers the audit period 1. November 2019 to 30. April 2020 and co-location data centers in Chicago, USA; France, Paris; Singapore; Sterling, Virginia (USA); Slough, UK and in Amazon Web Services data centers France, Paris; Dublin, Ireland; Ohio, US East; Singapore and US East, Virginia and the trust principles Security and Availability.
The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.