SAP Trust Center

Concur Solutions:

SAP Concur’s travel and expense management solutions (SAP Concur solutions) in scope for this SOC 2 Audit are:

• Concur Standard/Professional/Premium Editions, including Travel, Expense, and Invoice,
• Concur Small Business Edition (formerly Breeze),
• SAP Concur mobile app (including both Standard/Professional/Premium and Small Business)
• SAP Concur Supporting Services (Imaging, Analytics and SAP ConcurPay)

These applications consist of services and software for automating travel and expense management processes. The products are primarily sold as a subscription service. SAP Concur markets and sells SAP Concur Standard/Professional/Premium (including Travel, Expense, and Invoice), SAP Concur Small Business, and SAP Concur’s Mobile App solutions worldwide through a direct sales organization and indirect distribution channels such as strategic resellers. SAP Concur has deployed in co-locations Lynnwood, WA (USA) and Paris (EMEA).  

SAP Concur’s travel and expense management solutions, and supporting services such as Imaging, Analytics, and Concur Pay, automate each step of the travel and expense management process, from travel booking and expense report preparation and approval to business policy compliance, reimbursement, and data analysis.

Concur Standard/Professional/Premium are solutions that include Travel, Expense, and Invoice functions in one which help to reduce errors and improve policy compliance and automatically populates expense reports with key information such as transaction date, type, vendor, location, method of payment, amount, and currency conversion.

Concur Standard/Professional/Premium Travel enables organizations to provide online corporate travel booking capabilities to their employees, tailored specifically to travel policies and preferred vendors.

Concur Small Business is an expense management solution that is designed for the small and medium-sized business market. Concur Small Business is built on the Concur Standard/Professional/Premium hardware and software platform in order to leverage SAP Concur’s expense management technologies. 

Concur Standard/Professional/Premium Invoice automates the process of capturing, submitting, approving, and paying vendor invoices. Customers determine how invoices should be processed based on customizable workflow rules, and how to route invoices for approval based on cost center, dollar limit, or other criteria.

SAP Concur Mobile App works with the Concur Standard/Professional/Premium and the Concur Small Business applications to give mobile users convenient functionality through their mobile device.

SOC 2 reports fulfill various information and assurance needs of customers and aim to place trust in SAPs service organization systems, processes and controls. These narratives are related to the trust principles Security, Availability, Confidentiality Processing Integrity or Privacy which must be met to demonstrate a well-designed system. SOC 2 also contains details on performed tests and their results. SOC 2 Type 1 covers management’s description of a service organization’s system and the suitability of the design of controls at a specific point in time, whereas a SOC 2 Type 2 also includes the operating effectiveness of controls for a specified period of time.

SAP Concur Solutions has prepared SOC 2 Type 2 audit report by an independent 3rd party accountant. This version of the report covers the audit period 1. November 2020 to 30. April 2021 and the trust principles Security, Availability and Confidentiality.

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.