Intelligent automation bots that accelerate day to day business process
A selection of automation bots for the Utility industry. Quick, ready to use SAP Intelligent Robotic Process Automation bots that integrate with SAP S/4HANA systems help back office staff carry out day to day tasks in seconds enabling and empowering users with digital assistance.
Overview
Easy automation solutions for Utility Industries
Automation of typical day to day Utility process steps thru SAP Intelligent Robotic Process Automation, leading to quicker turnaround times and help agents work better. Used multiple times a day these bots increase productivity manifold.
Deploy and use immediately
Ready to use SAP Intelligent Robotic Process Automation bots for utility process. Configure desktop agents and start using! Simple installation and get bots deployed to big support teams in matter of hours and days rather than weeks.
Increase customer satisfaction levels
Reduce turnaround time and increase customer satisfaction levels due to faster data updates. Achieve quicker turnaround times during customer calls. No more long waiting times for end customers during calls.
Details
Solution Type
Extensions and Add-ons
Industry
Utilities
Compatibility
Works with
Features
Deploy desktop agents, configure and get ready to use the bots! Simple, easy to use documentation to help initial setup. Configure desktop agents and start using the bots straightaway.

Users have screens provided for easy data entry for different scenario like address change, payment plan, payment scheme updates, etc. Specific dialog screens provided for data input without interfering with standard SAP screens and auto populated values.

Economical, simple and easy to use. These bots allow companies increase productivity immensely targeting day to day operation improvements. Economically priced, the bots only need iRPA subscriptions for customers as prerequisite for usage.

Plans and pricing
Base
Bot installation / Setup guides
User manuals and Knowledge transfer on how to use the bots
Bots for Dunning, Tariff change, Meter Read - Enter, Correct, Reverse ,Create - Bill, Invoice, Print Document, Apply Block, Reverse bill
Edition includes setup of bots for 10 specific Utility industry scenario.
- Has prerequisite
Bot installation / Setup guides
User manuals and Knowledge transfer on how to use the bots
Bots for Dunning, Tariff change, Meter Read - Enter, Correct, Reverse ,Create - Bill, Invoice, Print Document, Apply Block, Reverse bill
Edition includes setup of bots for 10 specific Utility industry scenario.
Customer reviews
Technical Information
| Solution Type | Extensions and Add-ons |
| Category | Application Development and Automation |
| Industry | Utilities |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Follows the secure software development and operations lifecycle (SDLC) Secure practices include design, architecture, implementation, test, release preparation, shipment, operations, and support. Open-Source components run latest version. |
| Compliance |
Functional correctness This product has been tested for functional correctness using real-life business scenarios of customers. |
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
SmartBiz Video
Wipro’s SmartBiz Intelligent Bots – Accelerate your day-to-day business process
SmartBiz Solutions
Publisher

Wipro Limited
Wipro Limited is a leading global IT, consulting, and business process services company with over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better, bolder future for our clients by helping adopt the Digital World.