Empower Your Frontline Workforce with Industrial Augmented Reality Solutions
Our solution provides a unique AR-based software suite for deskless workers using smart glasses or mobile devices. It enables SAP customers to digitalize industrial processes and create workflows for logistics picking, assembly, quality assurance and maintenance as well as field service.
Overview
xAssist: Minimize machine downtime and increase shop floor productivity.
Solve complex problems on-site instantly through AR remote assistance by connecting technicians to remote experts – whenever and wherever needed. Ensure machine uptime for an overall increased OEE.
xInspect: Accelerate your maintenance processes with Augmented Reality.
Reduce inspection time by an average of 40% and increase accuracy by empowering your service or maintenance technicians with intuitive augmented reality instructions running on smart glasses.
xMake: Provide Flexible Workflows without programming knowledge.
Create and change dynamic workflows for frontline workers, tailored to their language and skill set — without requiring programming knowledge or developer support.
xPick: Accelerate your logistics processes with augmented reality.
Achieve an increase in productivity of 10-15% on average by streamlining manual procedures. Vision picking guides your operators clearly and intuitively and allows for easy exception handling.
Details
Solution type
Extensions and Add-ons
Industry
Automotive, Utilities, Aerospace and Defense
Compatibility
Works with
SAP Field Service Management
Features
xAssist: Share Extra Resources for Best Support
Technicians often need to refer to manuals, diagrams, or other files during their work. With just the click of a button, experts can send a file or share their screen with the remote user during an ongoing AR remote support session.
xInspect: Make your Documentation hands-free
Technicians are able to be hands free when using photos, speech to text, record measurement, checklists, and code comparison to document cases, eliminating the need for error-prone manual entry and reducing administrative documentation time by up to 40 percent.
xMake: Make your Quality Assurance hands-free.
Make hands free use of photos, speech to text, record measurement, checklists, and part code comparison to document assembly steps, eliminating the need for error-prone manual entry and reducing quality assurance and administrative documentation time by up to 40 percent.
xPick: Keep your systems updated - automatically and in real-time-
Fully integrated into your backend SAP system you supply your workforce with real-time data and keep your system up-to-date via instant feedback and seamless workflow and documentation integration. Automate documentation for traceability and transparent processes.
Plans and pricing
All plans include:
- Frontline xAssist for field worker remote assistance.
- Live video calls with Augmented Reality annotations.
- Industry-ready feature-set with whiteboard, markers, and chat.
- Live warning sign detection for worker safety.
- Extended call reporting and PDF documentation.
- Server Cloud installation to minimize IT support.
- Client apps available for iOS and Android on the stores.
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- Maintenance & Service
- Guided Diagnosis
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- Manual Order Picking
- Inbound & Outbound
- Inventory & Sorting
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- Assembly Instructions
- Quality Assurance
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- Remote Support
- Service & After Sales
- Live Troubleshooting
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Customer reviews
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Technical Information
Technical details
| Solution type | Extensions and Add-ons |
| Category | Supply Chain Logistics |
| Industry | Automotive, Utilities, Aerospace and Defense |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
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Resources
SAP Endorsed App - Premium Certificate
SAP Endorsed App - Premium Certificate
Shorten response times and reduce travel costs with xAssist
Paperless gearbox inspection at Airbus Helicopters
High Speed Sequencing at WS Systems
Coca-Cola HBC Aims for 100% Accuracy Using Vision Picking Solution xPick
ABI Research: Augmented Reality in Industrial Applications Whitepaper
TeamViewer Frontline Augmented Reality for SAP Field Service Management
TeamViewer Frontline Augmented Reality for SAP Extended Warehouse Management
TeamViewer Frontline Augmented Reality for SAP Service and Asset Manager
Publisher
TeamViewer Germany GmbH
TeamViewer is a global leader in remote connectivity and workplace digitalization solutions. TeamViewer’s solutions span from remote support to managed enterprise connectivity and IoT to industrial augmented reality, enabling companies to build more intelligent supply chains and service operations.
More solutions provided by {{publisher}} TeamViewer Germany GmbH
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