Pryon: Contract Converser for SAP Service Cloud
Pryon turns hours of searching into moments of clarity. By weaving an organization’s content into a secure knowledge fabric, users can unlock trusted answers derived from complex, unstructured data through natural language prompts. By reducing the distance between people and the knowledge they need, Pryon fosters a more informed, resilient, and responsive organization. A partner that is a member of SAP’s curated startup ecosystem.
Overview
Trusted knowledge integration
Pryon organizes unstructured content into trustworthy, domain-specific collections. It prioritizes data security with secure APIs and access controls, while also taking a cautious approach to AI model training by utilizing both public and private data to prevent the generation of unreliable responses.
Augmented productivity
Conversational search swiftly provides verified answers linked directly to their sources, enhancing efficiency. You can create no-code mobile and web apps to boost productivity and streamline workflows. With a time-to-value measured in days, not months, you'll see quick results and improvements.
Scale & discovery
Dashboards provide valuable insights for identifying knowledge gaps and growth opportunities. Pryon excels at seamless scalability, handling the continuous intake of vast amounts of unstructured content, including handwritten documents and videos.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry
Compatibility
Works with
SAP Sales Cloud
Features
Deep Search
With advanced NLP, search isn’t based on key words or document popularity – it’s based on an actual understanding of what is in the content and where exactly to find it. With Pryon you can instantly create a fusion search combining several sources into one, create a daily search service for a high value knowledge worker, and even start to attack your largest intranet search challenges.
Question Answering
With AI, your customers, employees and partners can get answers to their questions directly – just by asking. Pryon makes it easy for the information that is all around a company to be organized in one place and accessible through direct questioning with no need to build software.
Virtual Assistant
Create a reading, talking virtual assistant that is happy to help and always available. You can build a general purpose assistant with several kinds of knowledge or a virtual expert focused on a single topic – computer repair, equipment maintenance, safety regulations, employee benefits, etc.
Plans and pricing
Pryon Labs
Named User Access for End Users, Admins, and designated Subject Matter Experts
Pryon User Interface to access Pryon’s grounded in truth Information Retrieval Question Answering (IRQA) engine with LLM cluster technologies
Computer Vision (CV) with Visual Segmentation, OCR, Handwriting Recognition Modules
Pryon Portal Admin, SME and “Questioners”
SSO Integration Platform
Build and Test Collections Pre-Deployment
Add-on and upgrade options include: monthly query packages, API access, additional Admin and SME Seats, and customizable content update frequency
Leverage the Pryon platform and Pryon services team to scope, build, and test high-value pre-deployment collections.
- Minimum contract 1 year
Named User Access for End Users, Admins, and designated Subject Matter Experts
Pryon User Interface to access Pryon’s grounded in truth Information Retrieval Question Answering (IRQA) engine with LLM cluster technologies
Computer Vision (CV) with Visual Segmentation, OCR, Handwriting Recognition Modules
Pryon Portal Admin, SME and “Questioners”
SSO Integration Platform
Build and Test Collections Pre-Deployment
Add-on and upgrade options include: monthly query packages, API access, additional Admin and SME Seats, and customizable content update frequency
Leverage the Pryon platform and Pryon services team to scope, build, and test high-value pre-deployment collections.
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Customer Service |
| Industry | Cross-Industry |
| Works with |
SAP Sales Cloud |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). |
| Operations |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
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| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Publisher
Pryon Incorporated
Founded in 2017 by the minds behind Amazon’s Alexa, Apple’s Siri, and IBM’s Watson, Pryon’s full-stack AI knowledge management platform transforms content from multiple sources into verifiable answers. Pryon is the pioneer in bringing AI to knowledge management, and is trusted by government agencies and Fortune 1000 companies in the energy, financials, government, healthcare, industrials, materials, technology and utilities sectors. Imagine being able to have a conversation with your organization’s collective knowledge — instantly accessing every answer, every hidden gem, and every pearl of wisdom. Now you can.
