Cloud-native point of sale empowers stores and enables AI insights

Maximize SAP S/4HANA and SAP Order Management Services with an enterprise point-of-sale that provides dynamic insights into customers, products, and operations. Streamline omnichannel transaction execution and optimize associate experiences to enhance efficiency, service, and loyalty.

Overview

Seamless omnichannel basket for sales, store fulfillment, returns, and more

Extend the ecosystem with enterprise point of sale to unify store sales, omnichannel fulfillment, and customer engagement. OneView creates a single omnichannel basket to consolidate store, inventory, and customer data while maximizing operational efficiency and increasing loyalty.

Accelerate innovation with composability for in-the-moment store experiences

This cloud-native platform extends SAP’s digital capabilities into stores with rich product, pricing, promotion, and customer data at every point of sale. Composable associate experiences enable efficient store sales and operations, optimize omnichannel fulfillment, and maximize loyalty.

Enrich business and AI insights with store engagement details

Create a vital foundation for transformative business insights with enriched store data enabling AI agents to understand, reason, adapt, and act to synthesize online and physical store experiences for greater brand engagement, operational efficiency, and profitability.

Details

Solution type

Extensions and Add-ons

Industry

Retail, Consumer Products

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Engagement CloudSAP Commerce CloudSAP ERPShow more

Features

Sell, return, and fulfill orders in one transaction

Empower retailers to serve omnichannel shoppers efficiently, enabling channel-less store experiences by letting associates sell from any inventory, manage returns, and complete pickups, all in one transaction with one receipt.

Sell, return, and fulfill orders in one transaction
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Optimize store tools to drive efficiency

Transform every store into a warehouse with efficient pick, pack, pickup, and delivery. Unlock in-store inventory to enable digital fulfillment across the supply chain, boosting efficiency and improving customer service.

Optimize store tools to drive efficiency
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Gain insight into every store interaction

Enriched data from every transaction and interaction in physical stores passes to SAP Omnichannel Sales Transfer and Audit (OSTA), enabling significant expansion of enterprise business and AI data models that foster lucrative engagement, cross-sell, and upsell opportunities across retail ecosystems.

Gain insight into every store interaction
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Plans and pricing

All plans include:

Dedicated cloud account and three SaaS environments (sandbox, pre-production, and production)Cloud infrastructure and maintenance24/7 supportDeveloper portal access, including API documentation and knowledge base documentationOngoing releases, product support and remediationTransaction log output to standard queueSaaS framework access

Technical Information

Solution type Extensions and Add-ons
Category Commerce
Industry Retail, Consumer Products
Works with
  • SAP Engagement Cloud
  • SAP Commerce Cloud
  • SAP ERP

Resources

OneView Unified Commerce Platform Overview

OneView Point of Sale

OneView Mobile Checkout

OneView Unified Commerce Platform in Action

OneView Store Fulfillment

Publisher